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Bob Ross Auto Group

5.0

7 Lifetime Reviews

85 Loop Rd, Centerville, Ohio 45459 Directions
Sales: (937) 433-0990

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7 Reviews of Bob Ross Auto Group

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June 25, 2018

"Best car buying experience I have ever had...."

- Pamela Piccoli

Both the Salesperson, Dan Penny and the Business Manager, Tyrone Kemp are two of the best in the business. Dan is the most knowledgeable salesperson I have ever met. He is professional but REAL - the interaction was like buying a car from a friend. Tyrone Kemp made the purchase experience actually enjoyable! Total transparency on his end and answered every single question I had honestly. Each and every time Tyrone said he would do something, he did it. I appreciated the genuine effort he made to get my deal through. If you want to enjoy buying a car - go see these two!

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Recommend Dealer
Yes
Employees Worked With
Dan Penny, Tyrone Kemp
December 14, 2017

"Impressive Dealership and Staff"

- Mike Moore

Made appointment with Bob Ross Auto Group President to look at new Buick automobiles and have my 2007 Impala appraised. President referred me to Bill Klapper, General Sales Manager, who worked out one fantastic deal on a new 2017 Buick La Crosse. Dan Choi, sales representative, then accompanied me on test drive, and completely had all of the paperwork ready for my signature when I returned to pick up the car. Finance Manager worked out the financing and we were ready to go once Dan explained the basic features and functions of the La Crosse. The easiest and most comfortable experience I have ever had in buying a new automobile ever. All questions were answered in plain language and time closing the deal was minimized. Great job by all involved at Bob Ross. Michael Moore Centerville, OH

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Recommend Dealer
Yes
Employees Worked With
Jenell Ross, Dan Choi, Bill Klapper and Ms. Mayer (Finance)
July 11, 2017

"Top notch, easy and professional car buying experience"

- Duckdude7

Our family had the opportunity of looking for a Yukon XL to upsize with our family. Fortunately, we dealt with a senior sales associate Tom Spears for our car buying experience. He literally made the whole process very low pressure, straight forward, and treated us like his own family. He was extremely knowledgeable about all vehicle models and options and truly presented us with the perfect package for our family. If he knew we weren't happy with a vehicle he would literally search the nation for what we wanted until we were happy. I highly recommend anyone looking for a vehicle with Bob Ross auto group, to utilize Tom as their sales contact. His experience and professionalism is readily apparent and is backed up by his years of accolades and awards with the dealership. Bob Ross as a dealership were also very welcoming and nice. All the staff were extremely friendly and welcoming. The facilities were very well maintained and clean. I had no problem allowing my kid crawl on the floor because of such. We are super happy with our new vehicle and look forward to working with Tom and this dealership again in the future.

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Recommend Dealer
Yes
Employees Worked With
Tom Spears
June 14, 2017

"Great Sales and Service!"

- Janelle Bostelman

Great Sales and service on my leased 2017 Buick Encore. Thanks to Sales and Leasing Consultant, James Ward, for being accommodating, friendly, and reliable. Highly recommend Bob Ross!

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Recommend Dealer
Yes
Employees Worked With
James Ward
April 29, 2017

"Easy and Pleasant Car-Buying Experience"

- browncm6

We recently purchased a used Buick Enclave at Bob Ross Auto. Our experience was pleasant throughout. I dreaded the car-buying experience, but this was great. My husband and I have two kids with very busy schedules, and Tonya Munday, our sales associate, definitely helped us make this buying experience easy and family-friendly. She took my husband and I both on test drives on separate occasions. She followed up quickly when we had questions about the purchase price and the financing. I asked for the final pick up to be quick and easy, and Tonya delivered. She had everything ready to go, and we were in and out for the final pick up in an hour. She helped us sync up our cell phones to the car and activate all of the extras, and we were on our way. I also have to mention her sales manager, Tyrone, who was equally as personable and who helped make this such a seamless process. I cannot say enough good things about these two employees and the buying experience. We are enjoying the car, and I truly enjoyed the car buying experience.

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Recommend Dealer
Yes
Employees Worked With
Tonya Munday, Tyrone Kemp
April 18, 2017

"Great overall experience"

- Car for Daughter

The dealership made the car buying experience easy, pleasant and timely. Dan Meyer, the sales consultant I dealt with was friendly and not pushy. Once we agreed on a price, all the paperwork was ready for signing when I went to pick up the vehicle. I took possession of the purchased vehicle that night and left my other personal vehicle in which they had washed for me for when I picked it up the next day. Great price, warranty and extras.

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Recommend Dealer
Yes
Employees Worked With
Dan Meyer
November 08, 2016

"Purchased Used GMC Truck"

- Truckdog

Dan Meyer was very helpful and no pressure on purchasing our truck. He was easy to talk and work with. We test drove a couple of trucks and he was helpful in making the choice between the two trucks. Tyrone was very friendly, polite and explained all the financial information completely.

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Recommend Dealer
Yes
Employees Worked With
Dan Meyer and Tyrone
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