I gave them one STAR cause of NO RESPECT I say this is because a sales man took keys from my salesman desk! then sold the car from up under his coworker. I was approved for the car, all i needed to do was sign my paper work, and pay my down payment. the crazy part about all of this is my sales guy Jason Yuschuk had the car moved to the bodyshop to get it services for me and put a new tire on it.
The sales manager was nice but nice doesn't fix the problem of no respect or consideration he tried to put me in something else but I'm a Bug girl! i felt like he should have told the other sales guy to call and break the news to his customer. Due to the fact that the car was really mines..
The sales manager Fred Dierfield has no back bone if he would allow another salesmans to disrespect Jason Yuschuk and his personal space and his Commission.. This is not the first time this has happened at BOBBY LAYMAN according to the reviews so that goes to show you the managers are ok with letting ppl down. my feelings were very hurt and i cried when the news was given to me. I drove 30mins to be told my car was sold. This is truly unacceptable and I will be contacting the owner of the dealership, I won't be able to get my bug back! But it's something that needs to be addressed. If you call over the phone and get a approval run to the dealership.or else your car may be gone as well