Mark Wahlberg Chevrolet

Bought a car off the lot new in 2017. Car now has 25000 miles. Has original stock tires from the day I bought it and the paints falling off. Do not recommend buying a Chevy Product. Car now has 25000 miles. Has original stock tires from the day I bought it and the paints falling off. Do not recommend buying a Chevy Product. More

Excellent service with the best purchasing possibilities, very specific answers to all questions, both economic and documentation to present for the purchase of the vehicle. very specific answers to all questions, both economic and documentation to present for the purchase of the vehicle. More

I have been going to this dealership for years with the previous owner and now Wahlberg. This place has declined so much since Wahlberg took over. The showroom and service department are so disorganized an previous owner and now Wahlberg. This place has declined so much since Wahlberg took over. The showroom and service department are so disorganized and unprofessional, chaos, everyone seems to be like chickens running around with their heads cut off, totally opposite of what it was with the previous owner. Even though I will have to drive farther to a different dealership, I'm done with this place. More

Gave it a one star because I couldn't give it ZERO, On our 2nd visit to look at the same vehicle we were prepared to buy. Magically a line item showed up for two thousand dollar 'market adjustment" Walke our 2nd visit to look at the same vehicle we were prepared to buy. Magically a line item showed up for two thousand dollar 'market adjustment" Walked out. Pro tip, just put the price of the vehicle down on paper and don't try to sneak in two thousand dollars. Completely dishonest, no excuse. Greg was our salesperson. My advice, find another dealer and ask them straight up for any sudden surprise fees they feel like dreaming up. I couldn't be more disappointed. More

Came in because I was told a car I was interested in was available. Once I got there they told me it was not. Offered other vehicles that had a "final price" listed on the site that matched what they were s available. Once I got there they told me it was not. Offered other vehicles that had a "final price" listed on the site that matched what they were showing me... Only once they showed me the true final price it included a 2k "market adjustment", their $900 required poly and screwed with how they displayed my trade in so that it looked like they were giving me more than they were. I'll go somewhere honest and transparent, thank you. Not your dealership. More

I took my GMC 3500 here to have my brakes checked, and other routine service. I told them I was concerned about the brakes because I tow my 18k 5th wheel camper, and had been told by others about noise fr other routine service. I told them I was concerned about the brakes because I tow my 18k 5th wheel camper, and had been told by others about noise from the brakes. They performed the other services, but didn't mention the brakes, so I asked. They told me I had nearly half life left on the pads. 19 days later, while towing in the Virginia mountains, the brakes completely failed due to being worn to absolutely nothing! They didn't look at them, and then chose to lie about it. When I called the service manager about it, he said he would check into it and get back to me, but of course, he didn't. He just gave me lip service, to get me off of the phone! More

Great sales rep great financial rep Thank You Dave sales reps and Waun my finance rep! Don't listen to the bad reviews people review perceptions are all out of wac! reps and Waun my finance rep! Don't listen to the bad reviews people review perceptions are all out of wac! More

I bought a used Ram truck from the Columbus dealership. They said it was inspected and sound. That was a bunch of lies. Immediately I had to put 5K in the front end etc. When I called them the manager sai They said it was inspected and sound. That was a bunch of lies. Immediately I had to put 5K in the front end etc. When I called them the manager said what did you expect it was used. I said I'm going to let Mr. Wahlburg know....They just laughed at me. More

Give a one because can’t give a half. Had ok experience in buying initially, but then took forever to get the car out of detail prep to leave and paperwork. Got out eventually, only to ge Had ok experience in buying initially, but then took forever to get the car out of detail prep to leave and paperwork. Got out eventually, only to get a call the next day that paperwork was forgotten. Wound up having someone come to house two times and return to the dealership once to finalize paperwork. Bought vehicle in October. First big snow in Columbus, couldn’t get through. With all wheel drive SUV? Looked closer at tires, completely bald. I am certain we checked that when looking at car and am convinced they swapped out tires and that is why took so long to get vehicle from detail. Fast forward couple more months, sun hits the front bumper just right and see a difference in paint. Clearly was in accident and never disclosed to us. Fast forward to this past weekend year and a half later…went to renew tags (first time since purchase due to some health issues causing us to miss last year). License plate still registered to the vehicle we traded in and no record of this vehicle. Come to realize we never received the memorandum title. We have been calling over and over. Left voicemails for title and GM. No response. We will never use another Wahlberg dealership after the overall experience and total incompetence we have witnessed. Will steer everyone we know away as well. More

Wow, they will say and do anything to get you into a car. That’s where the experience ends. The vehicle I bought needed the front camera replaced, the salesman said they would call me in a day or two to comp That’s where the experience ends. The vehicle I bought needed the front camera replaced, the salesman said they would call me in a day or two to complete the work (after attempting it and another cord breaking.). They did not call. A week later, I texted Dave, the salesman, and he told me to bring it in Friday. I had to reschedule, he told me to bring it in Monday. When I arrived at service Monday, no one was expecting me because he had not told them I was coming in or made me an appointment. After waiting for him again to find me a rental, which was also promised, I made an appointment for 7:30 am today and left without the camera. Got there at 7:30. Dropped the car, was told I could get a shuttle home and that it would be about 2 hours. Shuttled home and waited. At noon I started calling for an update. I spoke to three humans and numerous voicemails and got no response. When I finally got ahold of the manager of service at 2:30 he was less than helpful. Told me it wasn’t a two hour job, that they can’t shuttle me back past 4 and that he could bring me my car in the morning. The morning?!? Meanwhile I had been waiting 7 hours! No word on delay. No returned calls. When I asked who was in charge of the service department, the manager said, “I am!” Let’s just say if the way he handled this incident is any indication, you can brace yourself for a waiting game. I have free oil changes there and am considering paying for them elsewhere just to avoid this place. I wish you luck if you choose to do business with them. More