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Boch Maserati - Service Center

5.0

2 Lifetime Service Reviews

441 Providence Highway, Norwood, Massachusetts 02090

2 Reviews of Boch Maserati - Service Center

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January 24, 2017

"Great fast service"

- Richa

I leased my Ghibli from Boch this summer and unfortunately I got a flat tire. Boch and the service department were not only excellent with their response time and service, but were also cheaper than the local tire store. Thanks for the great service!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sean Mcguire
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2016

"BETTER THAN EVER HAPPY TO BE DRIVING AGAIN"

- Aggrevated Ferrari owner

Very disappointed with Ferrari of New England they have had my 458 in the service center for 5 weeks now and are unable to figure out what is wrong with it.Endless emails back and forth to Ferrari North America have had no productive results just getting apologizes and lip service can't believe the technology built into this auto along with the diagnostic tools available and they cannot figure it out its been 7 weeks and I now have my vehicle back. the above review was written out of a lot of frustration and probably a little harsh but now that I have cooled down and have my car back I do have to say that mark doran and the service team did a great job on getting the vehicle fixed and keeping me in the loop on the day to day efforts and complexity of figuring out the problem,.they were in contact with Ferrari north America constantly to get to the problem and get it fixed .i do appreciate the efforts by all and the final results .Ferrari of new England delivered the car back to me fully detailed ,in a closed trailer ,and running at peak performance. all and all a very happy ending and I look forward to many more years of Ferrari ownership and an ongoing relationship with Ferrari of New England

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ken Grant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sean Mcguire
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Doran
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ken and Sean
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