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Bonham Chrysler - Service Center

4.2

10 Lifetime Service Reviews

2122 N. Center Street , Bonham, Texas 75418

10 Reviews of Bonham Chrysler - Service Center

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June 16, 2018

"I have heard so many bad stories, but I did not listen. Evil"

- Ddraig

I have heard so many horror stories about Bonham Chrysler, Bonham Chrysler Service, Four Wheel Auto Group, but I did not listen. Please save yourself the misery. Their service center just got me. Drove my truck into their service center for a rough idle, getting my truck back in a box of I dont pay them near 1000.00 dollars. They are manipulative. Went in for a diagnostic. Their diagnosis was a "we think". No definitive answer as to problem. Told them I dont want any surprises after quote of repair. Their repair came back with near 5000.00 . A replacement motor is 2900.00 . Now their diagnosis fee of 130.00 has turned into near 1000.00 to get it back as I brought it in, or 450.00 to get my truck back in a box. STAY AWAY FROM THESE CONMEN. THEY SHOULDN'T BE IN BUSINESS, BUT EVERYONE SEEMS A SUCKER FOR THEIR GIMMICKS. JUST STAY AWAY AND LET THEM CLOSE THEIR DOORS. SAVE THE NEXT PERSON FROM THIS CON BUSINESS, PLEASE. When I asked to speak to a manager, I was blocked by John the service writer saying the manager was on vacation.

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Recommend Dealer
No
Employees Worked With
John, service writer.
April 29, 2018

"Service visit"

- Gman7

Efficient ,experienced, through ,courteous .... Meet and greeted me within 1 min. of arrival.. Understood my request for service and followed through. Very timely done... Will use service center again.

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Recommend Dealer
Yes
Employees Worked With
John Smithson
March 28, 2018

"Wipers replaced "

- Bear

I was very pleased to speak with the service manager and discuss my previous visit and the disappointment with the service department at that time.

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Recommend Dealer
Yes
Employees Worked With
Don’t remember name
March 06, 2018

"Oil change "

- JeepJeep

Quick and the service mgr showed me I had 4 free oil changes with the vehicle purchase so even better. Will definitely go back for all my service needs

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Recommend Dealer
Yes
Employees Worked With
Don't remember the names but they were both nice and helpful
February 21, 2018

"Love this dealership"

- Carla

I bought my 2012 Challenger here and I always return here to get it serviced. They are fast, friendly and always courteous. Would recommend anyone to go here. You will always get great service.

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Recommend Dealer
Yes
Employees Worked With
Braden, Steve and Kyle.
September 13, 2016

"Great"

- Txscorpio

Very helpful to find the vehicle I wanted and at the price range I needed.very nice people, and answered all questions asked by me. Thank you

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Recommend Dealer
Yes
Employees Worked With
Lanie thompson, James Hamilton
March 14, 2013

"I had some major maintenance worked done here at a..."

- Cscoulombe

I had some major maintenance worked done here at a considerable savings over the nearest Honda dealerships quotes. They were really helpful and accommodating. They did not try to push extra work even though I could of had more done. They clearly outlined my options and gave practical suggestions. I will definitely go back.

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Recommend Dealer
Yes
Employees Worked With
Jerry Speer (mechanic) Dave and Tanner (service reps)
February 03, 2012

"Got nitrogen in my tires and scheduled some maintenance..."

- pannydoll

Got nitrogen in my tires and scheduled some maintenance work on my 2008 Dodge Ram 1500 Quad Cab.. Service was excellent and they got me in and out quickly... thanks for the fast and reliable service!

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Recommend Dealer
Yes
Employees Worked With
Joe Butler
December 27, 2011

"These guys are great,. Very friendly & helpful. I..."

- amjaymes

These guys are great,. Very friendly & helpful. I always make the drive it's worth it!! I tell all my friends about this place- it's always a positive experience!!!!

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Recommend Dealer
Yes
Employees Worked With
Joe Butler
May 13, 2009

"Bought 2005 Turbo Cummins Dodge 2500 P/U. Turbo failed..."

- brenor

Bought 2005 Turbo Cummins Dodge 2500 P/U. Turbo failed at 100,000 miles. Chrysler authorized warranty replacement. I was charged $200.00. Why??? Replacement turbo had bad oil seal which sucked the oil out of engine. Engine low oil light came on; shut engine down; physically checked dipstick-oil almost gone; I replaced oil; contacted Bonham who quickly replaced turbo (which had less than 10,000 mi.) with no questions. NO CHARGE. And said "EVERYTHING FINE." Approx. one month later low oil again came on-back to Bonham Chrylser. All they said, "no problem with turbo." What they did not say was the turbo with the bad oil seal that sucked the oil out of the engine did serious damage. I found this out when I took vehicle to a Cummins Specialist who did a crank case pressure check which indicated some sort of internal engine damage. Bonham Chrysler's excuse for not claiming responsibility for this problem was a "the air filter was a little dirty." I use a K&N Filter. Right now this repair is costing me over $7,000.00. Would I recommend Bonham Chrysler to anyone? NOT ON A BET. And, check other Chrysler Dealers to ensure that owner of Bonham is not the owner of them. Hopefully, Fiat will close this dealership down and maybe, just maybe, justice will be served.

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Recommend Dealer
No
Employees Worked With
Service Manager/Service Department
1
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