Bonnell Ford

Bad service bad sales bad managers bad practices bad tires all around a horrible dealer tires all around a horrible dealer More

Had a great experience at Bonnell Ford. buying a new Bronco My salesman David Hurley was very professional and friendly, the transaction was one of the smoothest and stress free experience buying a new Bronco My salesman David Hurley was very professional and friendly, the transaction was one of the smoothest and stress free experiences I had buying a vehicle. From walking thru the front door with a warm greeting to working with Dave, the finance department and the service department, all had that family friendly mindset. I highly recommend them to anyone looking for a new or used car. More

3 2 1 4. 5 (855) Reviews All truck54 f15023 inspection16 ford escape15 +6 Sort by Most relevant Newest Highest Lowest Chris Cook 1 review just 5 (855) Reviews All truck54 f15023 inspection16 ford escape15 +6 Sort by Most relevant Newest Highest Lowest Chris Cook 1 review just now NEW Do not bring your vehicle here for service. I put my 2017 F150 in for a cooling fan running constantly issue they replaced the TXV valve for over $1500.00 and 3 days later the fan was still running I returned the vehicle back to Bonnell … More Emily Dilworth 3 reviews·1 photo 4 months ago We’ve been to Bonnell for a vehicle before and knew we liked the team there. Always kind, always helpful. When it came time for us to get a new vehicle we went to Bonnell over a closer … More Photo 1 in review by Emily Dilworth Bonnell Motors, Inc. (Owner) 4 months ago Hi Emily, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kate M. Ayson 1 review a week ago NEW Bonnell Motors was fantastic to work with! They were attentive, quick and super helpful with every aspect of the sale. Richard gave me such a personal experience and checked in with me each day. I would highly renowned working with Bonnell. I love my car and feel confident I have support when I need it! Bonnell Motors, Inc. (Owner) a week ago Hi Kate, we're happy you found Richard supportive during your experience here at Bonnell Motors. We want all our clients to have a comfortable and stress-free experience with us! Thank you so much for your feedback! We hope you have a great day! Kim Kershaw 2 reviews 5 days ago NEW They were absolutely wonderful! I purchased an F150 and there was a very tiny issue if at all. They were willing to look at it and willing to take care of it. They were very pleasant and had a great attitude they made you feel like you should be there. if I lived closer I would go again but I am over 90 miles away. Bonnell Motors, Inc. (Owner) 2 days ago Hi Kim, thank you for sharing your amazing experience. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Chris Cook 1 review just now NEW Do not bring your vehicle here for service. I put my 2017 F150 in for a cooling fan running constantly issue they replaced the TXV valve for over $1500.00 and 3 days later the fan was still running I returned the vehicle back to Bonnell Ford where they replaced the TXV valve again and approximately 5 days later the cooling fan was still running I returned once again back to Bonnell where they came back with a list of different items that it could be and that it is not the TXV valve. They are now saying it's a contaminated air conditioning system and that it will be almost $4,000 to correct the issue. I would also like to mention after the very first time of having to return this vehicle they were not responsive the communication was non existent. I was told I would be called back in 30 minutes they did not return my call for 3 days. I called and spoke to the service manager and brought the vehicle back again where he assured me that the vehicle would be looked at and have an answer for me and that he personally would call me back. He did not call me back he had someone else call me back who would not listen to what I had to say and just kept talking over me he also told me that there was now a check engine light on and that I needed cap coil wires and spark plugs as well as a catalytic converter and that was going to be an additional $3000. I feel as though my money for the TXV repair should be returned to me seeing as they never corrected the original issue. They didn't want to hear any of that. They also told me that they disconnected the cooling fan and to basically deal with it. He said well the fan is off now.... as far as im concerned the truck w More

Always great to work with Sue and everyone at service. They always go above and beyond. They always go above and beyond. More

Richard King has been exceptional. He is responsive, kind and really made sure that this was a positive experience. Highly recommend. He is responsive, kind and really made sure that this was a positive experience. Highly recommend. More

I love working with Bonnell, especially Steve Haverty in the service department. My family has known the Bonnell's for many decades!! the service department. My family has known the Bonnell's for many decades!! More

Bonnell Ford has excellent customer service and a friendly, expert staff. Buying a new car was a very positive experience. Thank you!! PS: The classic cars on display in the showroom are a treat:) friendly, expert staff. Buying a new car was a very positive experience. Thank you!! PS: The classic cars on display in the showroom are a treat:) More

Worst customer service they take your car Don't do it they're supposed to do charge you for it knowing you're very time-limited and then I'll call you back when you call on it and they're rude they don't they're supposed to do charge you for it knowing you're very time-limited and then I'll call you back when you call on it and they're rude they don't have any manners More