Boucher Nissan of Waukesha - Service Center
Waukesha, WI
829 Reviews of Boucher Nissan of Waukesha - Service Center
They exceeded expectations. Even took us when I had the wrong date for the appointment. Even took us when I had the wrong date for the appointment. More
Amazing service recommend to anyone that you visit and see the staff, thank you so much see the staff, thank you so much More
I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my work. Someone stopped to ask if I needed anything. My service was done is just over 30 minutes which was great. They explained the service to me and I was on my way. It would be nice if the desk area was a bit cleaner and nicer. It looked very tough and the chairs we not so clean. Overall great experience More
Got it done right the first time. Jon the service advisor did a great job. Thanks Jon the service advisor did a great job. Thanks More
After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where i protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where it mounts to the undercarriage.. After expressing my concerns to Mel Ehnert, the service manager at Boucher Nissan he replaced the plastic shield fasteners. Mel special ordered a new shield and fasteners at NO CHARGE to me. Mel went above and beyond ,making sure I was 100% satisfied. Mel, thank you again for making my Murano like new again. More
Great folks, but unfortunately your repair pricing keeps me going to small shops for most repair items. me going to small shops for most repair items. More
The service provided by Michael was exceptional. He was knowledgeable and friendly and kept us informed during the process. He was knowledgeable and friendly and kept us informed during the process. More
After going through other Nissan dealerships that weren’t so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully inform so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully informed and let us know exactly what they were doing to solve our issue. They listened to our concerns and were respectful. More
When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed the whole time. Their work was perfect and I recommend them to anyone with car trouble. Trust me, you'll be happy you did. More
It took a little longer than I expected but service was good. Look forward to next time good. Look forward to next time More