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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
829 Reviews

829 Reviews of Boucher Nissan of Waukesha - Service Center

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November 03, 2024

They exceeded expectations. Even took us when I had the wrong date for the appointment. More

by Poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Amazing service recommend to anyone that you visit and see the staff, thank you so much More

by MATTHEW.LUCHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor More

by Maureen.Bruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Got it done right the first time. Jon the service advisor did a great job. Thanks More

by mcm0005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for Jon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

October 25, 2024

After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where i More

by npergande1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mel met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

October 19, 2024

Great folks, but unfortunately your repair pricing keeps me going to small shops for most repair items. More

by Michael.flath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Boucher Nissan of Waukesha responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

October 16, 2024

The service provided by Michael was exceptional. He was knowledgeable and friendly and kept us informed during the process. More

by Schroedermark20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Boucher Nissan of Waukesha responded

We are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

October 05, 2024

After going through other Nissan dealerships that weren’t so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully inform More

by Maurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-542-5500

October 03, 2024

When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed More

by brianchatfield2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : If Johnathan is John, he's the one.
Oct 04, 2024 -

Boucher Nissan of Waukesha responded

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

September 28, 2024

It took a little longer than I expected but service was good. Look forward to next time More

by LESMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Boucher Nissan of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 262-542-5500

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