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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

October 07, 2021

Always good service at Bourne auto. It the 2nd car I've bought through them. More

by tmg385
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
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Oct 08, 2021 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

Helpful
October 07, 2021

Kevin was great! It’s my fourth time returning to Bournes. Thanks again for a great experience. More

by Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
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Oct 07, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that Kevy had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

Helpful
October 07, 2021

I have no words to describe Kevin. The best in the business. I recommend now. More

by William Vaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Report | Print
Oct 08, 2021 -

Bourne's Auto Center responded

Thank you for your very kind review, William. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevy and our team here at Bourne's Auto Center. Mike Kelley General Manager

Helpful
October 05, 2021

Helped me buy my dream car. Went above and beyond. Highly recommend!Everyone was great! More

by md694
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Report | Print
Oct 05, 2021 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

Helpful
October 05, 2021

The service was outstanding from start to finish. Would recommend this place to everyone! I'm very happy with my car. More

by Darnellb28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Report | Print
Oct 05, 2021 -

Bourne's Auto Center responded

Darnell, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

Helpful
October 01, 2021

Mario and Sean were great and made the process very easy. No pressure, just focused on helping us find the right vehicle. More

by Slebbossiere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2021 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mario and Shawn met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

Helpful
September 29, 2021

A dealership with efficiency，pressional and friendly. Such a great experience! There’s no extra fees and will never waste your time. More

by Pei Mu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

Helpful
September 28, 2021

My experience was flawless. Mario Lee truly cared about what I wanted. Mario wasn’t pushy but actively listened to what I was looking for. I was in and out so quickly and got a fantastic deal on my trade-i More

by Mannykaykay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Bourne's Auto Center responded

Congratulations on your new purchase! We are very happy to hear that Mario provided you with such a positive experience! We sincerely value your business. Thank you for helping to share the word about us. We're here for you anytime. Mike Kelley General Manager

Helpful
September 27, 2021

Mario Lee provided excellent customer service when purchasing my vehicle. The process was very smooth! Visit Bourne's Auto Center if you need a vehicle! More

by Daina. A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Mario, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

Helpful
September 27, 2021

I was looking on the internet for vehicles came by Bourne’s they made an appointment for me to come see the 4 different vehicles I was interest in. On a Saturday I went in met with Gregg he had all th More

by Nettie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings, Kris Tetreault
Report | Print
Sep 27, 2021 -

Bourne's Auto Center responded

Thank you so much, Nettie, for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

Helpful
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