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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

September 22, 2021

Jose Molina definitely made this buying experience great! My family and I are very excited. More

by vincllorlucien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

September 22, 2021

Mario was great! He patiently answered all of my questions, stayed late and never pressured us at all. Rich came in at the end and made sure our new vehicle was 100% perfect! I would not hesitate to More

by frase75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Sep 23, 2021 -

Bourne's Auto Center responded

It's great to hear that Mario and Rich were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

September 22, 2021

The transaction was fast and easy. I purchased and The transaction was fast and easy. I purchased and financed the car in less than an hour. Thank You Kevin More

by MJB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Sep 22, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear that Kevy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

September 22, 2021

This was our first vehicle purchase ever, and working with Jose and Shawn made each step as simple as possible. When we need to purchase another vehicle we will definitely be going back to Bourne! More

by Mlown8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with Shawn, Jose and our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

September 18, 2021

Thank you David pair I appreciate your help and thanks for the good service. It’s our second time shopping from Bourne auto and we like it keep up the good work. More

by Armeamikhail
Recommend Dealer
No
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Jan 06, 2020 -

Bourne's Auto Center responded

Thank you for your continued business, compliments, and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that their experience shopping with us is top-notch. David Pair is a wonderful sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 17, 2021

The folks at Bournes Auto Center are so helpful and kind. This was my second vehicle purchased from them and I will continue to go back. Kevin was super helpful in answering all the questions I had and helpi More

by Wcox328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 19, 2021 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

September 16, 2021

Easiest, stress free car purchase I’ve ever dealt with. Mario is fantastic specifically, but everyone is awesome. Looking forward to getting cars from them in the future!! More

by Jaylynn Merkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Bourne's Auto Center responded

Jaylynn, Thank you for taking the time to share your feedback with us. Mario and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Kelley General Manager

September 14, 2021

The customer service from Kevy was beyond outstanding.!!! Everyone at Bourne's worked together to get the deal done. Love my car and the price was better than other dealers. Definitely recomm More

by Km1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in Finance, Kevy Lima
Sep 15, 2021 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevy and our team here at Bourne's Auto Center. Mike Kelley General Manager

Sep 15, 2021 -

Km1000 responded

You're welcome. Pleasure was all mine.

September 14, 2021

I had a great experience at Bourne’s Auto. Very friendly and helpful staff especially Jose and George. Nice to deal with a home town dealer in Easton. More

by BL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Bourne's Auto Center responded

Thank you for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again! Mike Kelley General Manager

September 14, 2021

Jose was fabulous and so helpful. If you’re looking for a car go to Jose. This was my first time buying a car and he made the process so easy and explained everything in detail to me. More

by Paige.roche25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review, Paige! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

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