Boyd Chrysler Jeep Dodge Ram of South Hill, VA

Excellent, 5 Star experience! From the first phone call with Devin to him handing us the keys was absolute perfection! I first met with Devin on a rainy Saturday. He was more t From the first phone call with Devin to him handing us the keys was absolute perfection! I first met with Devin on a rainy Saturday. He was more than willing to show us the truck and answer any questions even dealing with the rain. I talked to him about a couple of issues that I saw that needed to be fixed. He immediately had the shop address those issues to my satisfaction. Over the course of nearly a week, we communicated back and forth. I can tend to be a little picky and adamant, he never lost his patience or made up excuses. I buy a truck every year, I can without a doubt say this was the best buying experience I've ever had. I dealt with Devin's manager, Bryan Norris and the finance manager, Fred Goode as well. Both men were extremely professional and pleasant to deal with. After dealing with dealerships in the Richmond area for several years and having to take all types of measures to get the deal I wanted, working with the guys at Boyd Chrysler was a breath of fresh air. I truly recommend this place and will be coming back. They even impressed my wife (very hard to do. lol) More

Awesome Thank you to Ty Miller for making buyin a new car easy and enjoyable! I love my new car and Boyd Chrysler, you all rock! Thank you to Ty Miller for making buyin a new car easy and enjoyable! I love my new car and Boyd Chrysler, you all rock! More

BEST CAR BUYING EXPERIENCE EVER!!! The best car buying experience not once but twice! Devin has assisted me in the purchase of both of my vehicles and each time he made the car buying e The best car buying experience not once but twice! Devin has assisted me in the purchase of both of my vehicles and each time he made the car buying experience fun and stress free. He knew exactly what I wanted and delivered awesome service! Not just him but everyone (even other salespeople) made me feel like family! Devin has become a great friend, and when it comes to buying a car he will be the only person I choose! Thank you to Boyd Chrysler again!! I love my HONDA!! More

AMAZING Words can't explain how amazing this dealership is! The manager Mr. Paul Lafoon will go about and beyond for his customers. Very professional, kind, o Words can't explain how amazing this dealership is! The manager Mr. Paul Lafoon will go about and beyond for his customers. Very professional, kind, over all the best management at I dealership by far. Devin Evan the salesman always take the time to explain everything from top to bottom. Devin is the best!! Fred Goode this gentleman knows his stuff! Overall the team is wonderful. When you leave this dealership you will leave satisfied! I WANT TO THANK THIS TEAM FOR FOR MAKING FOR HELPING ME MAKE MY DAUGHTER THE HAPPIEST YOUNG LADY. XZIYAH IS OVERJOYED WITH HER 2013 FORD EXCAPE! More

Excellent experience I've bought 4 vehicles from Boyd and 2 of them through Ty Miller. Ty made the experience easy and enjoyable. He goes the extra step,for his customers I've bought 4 vehicles from Boyd and 2 of them through Ty Miller. Ty made the experience easy and enjoyable. He goes the extra step,for his customers and treats you like family. Everyone at Boyd is kind, friendly and just helpful and amazing, that's why I keep going back. More

A Great Experience!!!!!! I want to Thank Ty Miller for helping make my granddaughter's dream come true he is a great Sales Associate go see him, Thanks I want to Thank Ty Miller for helping make my granddaughter's dream come true he is a great Sales Associate go see him, Thanks More

Outstanding service! Great dealership, with wonderful staff! Friendly atmosphere, Devin was an outstanding person and gave me exactly what I was looking for! Great first p Great dealership, with wonderful staff! Friendly atmosphere, Devin was an outstanding person and gave me exactly what I was looking for! Great first purchase experience! More

Boyd's service center minimized the interruption of our trip The battery icon illuminated on our 2013 Chrysler T&C while returning to Pennsylvania from Florida on interstate 95 in northern Virginia. The first d The battery icon illuminated on our 2013 Chrysler T&C while returning to Pennsylvania from Florida on interstate 95 in northern Virginia. The first dealer I called, 18.5 miles from our location, was not helpful and was almost rude to me. I then called Boyd. Ms. Rachel Harris, a service advisor, was super friendly and told me that the service department would be ready to diagnose the problem when I arrived. So we turned off all unnecessary electric accessories and stated the 35 mile drive to South Hill, VA. When we arrived Ms. Harris welcomed me and remembered my name. She had the car in the service area within 15 minutes of our arrival. After about an hour she provided an update (initial assessment was either the battery or the alternator but the battery had to be fully recharged before an accurate diagnosis could be made). She recommended having lunch at a great restaurant near by (lunch was great!). When we returned, she told me the alternator failed. She then contacted Chrysler about the extended warranty we purchased. She received confirmation that the warranty was valid and initiated the repair. (There was only one alternator in inventory.....thank goodness.) The repair was completed by Mackenzie Hadley. He is a super nice person and was kind enough to lower the lift so I could get an item out of the car before he completed the repair. While we were waiting Ty Miller, a very nice sales associate, showed/demonstrated the features of a Chrysler Pacifica. His presentation was very thorough (almost 30 minutes) and really enjoyable........even though Ty knew we weren't going to buy a car from him! We were are very appreciative that Rachel and Mackenzie got us back on the road within 3.5 hours of arriving at Boyd. I never expected the outstanding service and personal kindness that the staff at Boyd extended to us as travelers just passing through Virginia. We wish we lived closer to South Hill, VA so I could buy our next car from Boyd! More