Bozard Ford Lincoln

Our buying experience with Bozard was very pleasant and simple. We will recommend Bozard to all of our friends and family. Anthony was very efficient and ensured that we were happy with our F150 purchase simple. We will recommend Bozard to all of our friends and family. Anthony was very efficient and ensured that we were happy with our F150 purchase. More

Jay did a great job of helping me figure out the differences in the F150 lineup and ultimatley choosing the right truck. He was very patient with my questions, let me test drive several models and differences in the F150 lineup and ultimatley choosing the right truck. He was very patient with my questions, let me test drive several models and helpful with the trade in process. TJ in finance was especially nice and since we ahd been sittign there for several hours waitign on paperwork even sent Jay to McDonalds to get my 3 year old daughter a happy meal. Jay and TJ were great. I was a little disappointed with the trade in process although not surprised by it. The inital offer on my trade was so low it was almost an insult. I know the value of my vehicles and am meticulous in how I care for them. We coudl have saved a lot of tiem and emotion if you ahd jsut given the best deal up front. But, I get that's how the game is played. All in all, I felt like I was treated well, the staff was very friendly and I was able to get a fair price for my trade and the new truck. More

I worked with Frank S. He new the F-150 product inside and out. When Frank was not available Luis stepped in to keep the ball rolling. We had family coming into town and Frank offerd to bring the vehicle and out. When Frank was not available Luis stepped in to keep the ball rolling. We had family coming into town and Frank offerd to bring the vehicle to my home to sign the papers to save us some time. Frank went completely above and beyond in the customer service area and is agreat asset to your company. I will recomened Bozard Ford to anyone looking for a new vehicle. Steve Rehling More

We recently purchased a 2013 Ford Fiesta from Bozard Ford. I went through the internet department and worked with Mike Mudock, the process was smooth and we were very satisfied with the deal we recieve Ford. I went through the internet department and worked with Mike Mudock, the process was smooth and we were very satisfied with the deal we recieved. After taking delivery of the car we discovered that it did not have a CD player although there is a button on the radio for CD. I worked with Angela and one of the owners Letti Bozard who made things right and actually upgraded the car stereo at no cost to me. I could not be happier with Bozard and obviously customer service is #1 to them. More

I asked for a bid over the internet and Mike Murdock responded within 2 hours, asked several questions, and then located the vehicle we wanted in another 2 hours. We test drove the vehicle the next day responded within 2 hours, asked several questions, and then located the vehicle we wanted in another 2 hours. We test drove the vehicle the next day. Mike arranged for us to keep it for two more days (we left our trade-in with the dealer) and we purchased it. The deal was very good and Mike and the Bozard staff involved were very up front about the whole process. Mike Gave us a very thorough orientation to the complexities of the Escape SEL's system which allowed us to use all of its features quickly. A.J. Miller handled the business transaction pleasantly with strong professionalism, even when we declined the extended warrantry. I've used Bozard's service department for about 5 years, but this was the first time I've bought a vehicle from them. The service and the sales staff are equally impressive and I recommend Bozard for any automotive need. More

I am very impressed with the way that Bozard does things, especially Mr. Tom Krell. I have been to several dealerships over the past three weeks. I have spent untold hours on the Internet. There were many e- especially Mr. Tom Krell. I have been to several dealerships over the past three weeks. I have spent untold hours on the Internet. There were many e-mails and phone calls back and forth with car salesmen to no avail. Although some of the others made some sort of effort, they didn't seem to understand that people want a good vehicle at a good price. Many times I heard that to get what I wanted, I would have to pay more. To say that buying an automobile from Tom Krell at Bozard Ford was the best and easiest car buying experience that I have ever had, would be somewhat of an understatement. I was really blown away by the amazing experience. I was looking for a specific used vehicle, an Acura TL; when I discovered one at Bozard Ford, Mr. Krell made the whole process absolutely painless and quite enjoyable. In the future, I will go to Tom Krell first whether I am searching for a new car or a used car. Thank you very much! Tim Jones More

Had a great buying experience from start to finish at Bozard. Mike Murdock was extremely helpful and was able to answer all of my questions. He went the extra mile to make sure I was completely satisfied Bozard. Mike Murdock was extremely helpful and was able to answer all of my questions. He went the extra mile to make sure I was completely satisfied with my purchase. Will definitely do business there again. More

On my way to FL for a vacation a spark plug blew out of fords titan engine which un none too me is a common problem. After some unpleasant dealings with a firestone dealer i did some research on the comput fords titan engine which un none too me is a common problem. After some unpleasant dealings with a firestone dealer i did some research on the computer I found out that ford does this type of repair with out removing the engine head. After talking to my friend about FL. ford dealers he told me about Bozard. I went to your dealership for the repair to be confronted with one of the BEST COSTUMER SERVICE PERSON IN A LONG TIME ( MARCIA NELSON ). She is a asset to your company! anyway we got the car checked in, repaired, and i was on my way in a few hours.And my excursion was washed to boot. Turing a bad situation into a pleasant experience is hard to find theses days, getting a repair done in hours when your on vacation is a relief in it self. Being a businessman, just to let you know I would steal Marcia away from you if I could !! She should have a job teaching workers how to treat costumers. ( The people who pay everyone's salary's ). More

I took my old van to have checked and found that it could be fix but really didn't want to spend that much on repairs. Russell explained all the options and then let me decide; no pressure one way or the ot be fix but really didn't want to spend that much on repairs. Russell explained all the options and then let me decide; no pressure one way or the other. I then spoke with Patrick McGee and he found me the perfect vehicle, 2010 Ford Escape! Great vehicle, great price and it was so easy! I have deal with four other dealers in past and this was the best experience by far! Thanks Bozard for having such Great People to assist in the second most costly purchase after a home. More

Once again Mr. Roberts and Ms. Nelson went above and beyond to satisfymy vehicle issues. All my concerns were addressed in a very expedient manner. I would recommend Bozard Ford to anyone seeking a gre beyond to satisfymy vehicle issues. All my concerns were addressed in a very expedient manner. I would recommend Bozard Ford to anyone seeking a great deal on a good vehicle and great service after the sale. Thanks once again to Ed and Marcia More