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Brad Howell Ford - Service Center

Kokomo, IN

4.6
68 Reviews
Call Service Center (765) 628-3321

68 Reviews of Brad Howell Ford - Service Center

Sort by
April 01, 2024

I returned to service center because my hubcaps were installed wrong. Little did I know how wrong things were. I got a screw in my tire at work. Since Ford service closes early, I went to Discount tire More

by squarecut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier was great
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Helpful
February 27, 2024

Prompt professional service. I was in and out of the service center in just under an hour. More

by mvautaw2438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Vice
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Helpful
February 05, 2024

Very nice to work with them. They went out of their way to get me information on my car. More

by chaczynski
Recommend Dealer
Yes
Employees Worked With
Andy Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Ellen Rumple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Simpkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tutela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Maus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Brad Howell Ford responded

Thank you for trusting our dealership. We look forward to seeing you again.

Helpful
August 07, 2023

First time dealing with this Ford location & was extremely satisfied! Will definitely be back for any other needs. More

by Courtneymulkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 08, 2023 -

Brad Howell Ford responded

Thank you! We will be here when you need us!

Helpful
July 31, 2023

My salesman kept me informed on my Bronco status during my long wait..I give Lucas Shideler 5 stars More

by BRONCO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Shideler, Baxter Howell
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Aug 08, 2023 -

Brad Howell Ford responded

Thank you for the kind words and waiting for your Bronco!! Enjoy the new Ford!

Helpful
July 30, 2023

great service, attention to detail, keeping customer informed about vehicle, caring and knowing service people, when done problem fixed, would recommend them to anyone, thanks for great job, More

by klovel6417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Brad Howell Ford responded

Thank you for choosing Brad Howell Ford for your needs! We appreciate you!

Aug 08, 2023 -

klovel6417 responded

thanks for great service, when worked on vehicle, one and done, thanks

Helpful
July 04, 2023

They are always punctual and their service is spot on. THey are VERY knowledgeable about our vehicles. More

by mltls1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Brad Howell Ford responded

Thank you for using our Service Department, our customers always come first.

Helpful
June 24, 2023

Did my 75K maintenance and squeezed in a quick diagnostics on the drive train that saved me another trip in. Sure appreciate their going the extra mile! More

by sbboltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Brad Howell Ford responded

That is awesome, thank you for the business. We'll see you when it's time for the next service!

Helpful
June 22, 2023

have done good oil changes so far and usually tire rotation, I've only been here twice but no complaints More

by amcontreras11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
service counter ladies
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Jun 27, 2023 -

Brad Howell Ford responded

Thank you for trusting us with your vehicle. We'll see ya next time.

Helpful
June 14, 2023

My experience with Brad Howell Ford has been excellent ever since they moved their dealership to Kokomo. More

by jerref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk
Report | Print
Jun 20, 2023 -

Brad Howell Ford responded

Thank you, we appreciate your business!

Helpful
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