Lake Ford - Service Center
Milwaukee, WI
Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
1,878 Reviews of Lake Ford - Service Center
I can honestly say that I've never had a bad experience getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave wit getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave with more problems than you had before. And then they will have the audacity to ask you to bring it back in so they can run more tests. The commission breath is real. Avoid this place if you care about your car. More
Listen’s to and understand ‘a the customer’s needs and takes care of them. takes care of them. More
Beautiful dealership site but unfortunately the main skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil change I couldn’t see the print on their handheld devices. Maybe most people dread the up-sale wjen you bring your vehicle in for service, I had a few service requests to inquire about, he didn’t want to speak with me or answer questions. Each time I was there they treated me like I was a pain for being there. Maybe they are just so busy they can’t take time for more listening for sales. Disappointing More
So grateful for this team. Their amazing service is consistent and it’s always about you the customer. Craig has been my Service Advisor for years and will continue to be. Their amazing service is consistent and it’s always about you the customer. Craig has been my Service Advisor for years and will continue to be. Thank you! More
The service they did on my truck was perfect. The only thing that I wish you would be told that if you are running behind on reservations I would like to be told. I had a 8 o’clock appointment th The only thing that I wish you would be told that if you are running behind on reservations I would like to be told. I had a 8 o’clock appointment they took it in at 9 o’clock. My truck was done at 10:30 if I would’ve known I would’ve left and came back for it More
Lake Ford Dealership Collision Center was absolutely amazing. Crystal and Mario went above and beyond my expectations. The communication was fantastic and that kept me informed throughout the entire pro amazing. Crystal and Mario went above and beyond my expectations. The communication was fantastic and that kept me informed throughout the entire process. When I purchased my F150 from Lake Ford I didn't noticed a couple of scratches on the passenger side. They offered to buff the scatches out, that didn't work. So, not only did they paint my doors but they also covered the cost. It did take a little longer than expected ,but its because they are perfectionists. I'm very pleased and happy with Lake Ford Dealership Collision Center and the sales department. Matt the manager, AJ my go to guy who sold me the truck, and Crystal and Mario from the Collision Center are the best. I highly recommend Lake Ford for your next vehicle purchase or repairs. More
The service team is very professional and efficient. I like having my service done there. I like having my service done there. More
Went in for overheating problem and came out with a transmission problem. They messed my car up and sent it on. transmission problem. They messed my car up and sent it on. More
I brought my f150 in going on three weeks ago for an oil change. The oil change went good. I asked a question about my extended warranty and I still haven’t got an answer. change. The oil change went good. I asked a question about my extended warranty and I still haven’t got an answer. More