Brannon Honda

Please don't waste your time Went to purchase 2 new Accords. Price went up $1,500 per car when emailed buyers order to my credit union. Salesperson, Fred Edwards, couldn't explain Went to purchase 2 new Accords. Price went up $1,500 per car when emailed buyers order to my credit union. Salesperson, Fred Edwards, couldn't explain why so sales manager Kelvin said that the charge was for stripes, wheel locks & mud guards. To find out vehicles weren't equipped with none of the above. Had to pay a $200 refundable deposit to hold cars. Asked for refund a month ago and now filing a dispute against Brannon Honda through my credit card provider in the morning & that match or beat any price slogan is fraud because I sent them a price quote from Sunny King Honda, Anniston, Alabama & they choked. More

Low pressure, low price We visited Brannon just to compare makes and prices. We were not pressured in any way to buy "today" like we were at other dealerships, When we made u We visited Brannon just to compare makes and prices. We were not pressured in any way to buy "today" like we were at other dealerships, When we made up our minds, we returned to Brannon because we appreciated the low pressure, the friendliness of the sales person and his sales manager, and we got a great deal. More

Used Car, Horrible Transaction. I basically got a decent deal on the car, and in all fairness, the financing guy i worked with was great, and the trade-in allowance on my used car wa I basically got a decent deal on the car, and in all fairness, the financing guy i worked with was great, and the trade-in allowance on my used car was OK. That having been said........ There were some minor repairs that needed to be made on the used car i purchased, and we had a signed agreement stating that the repairs would be made by them. The salesman repeatedly made promises about these repairs that he was not able to keep. At least 5 "promised by" dates came and went, and I wound up driving a loaner car for almost a week during this process. Eventually it got escalated up to the owner, which is when things eventually got fixed, but even then there were delivery dates promised and not met. AFTER i got my car back, supposedly fixed, i discovered a headlight was out. After that, about a week later, took the car on the first road trip and discovered, after an oil light came on, that the service department had OVERFILLED it and it was an accident waiting to happen. All in all, i cannot recommend these folks for a used car purchase. Maybe they do OK with Hondas, but I'll certainly never, ever take my Fiat there for service, nor will i ever even THINK about buying a used car there again. More

Excellent Service Excellent service experience. Staff did not try and oversell any service. They kept me informed about what was needed and what could wait. I arranged Excellent service experience. Staff did not try and oversell any service. They kept me informed about what was needed and what could wait. I arranged a service time in advance and was taken in as soon as I arrived. I recommend Brannon Honda very highly. More

used car shenanigans If you want to be treaded like an idiot and enjoy car selling shenanigans, this place is for you. Your first warning to run will be when they start ou If you want to be treaded like an idiot and enjoy car selling shenanigans, this place is for you. Your first warning to run will be when they start out telling you about the lifetime warranty that’s on top of the Honda Certified warranty thats included in the price. Second warning is when the salesman disappears for long periods of time. That means they are not ready to insult you just yet on the allowance for your trade-in. Finally, line up your own independent financing before heading to a dealership, one less thing for hi-jenks. I went over because of a good recommendation from a friend and with an honest and opened mind only to be slapped in the face. I wanted the clean trade-in value $4575 for my excellent car only to be offered $1000. Junk that don’t run is worth a $1000. Also note the final tax you pay is calculated based off the trade in value of your car…less trade-in value…more tax. Anyway, I never found out what they wanted for their car other than the internet posted price and it didn’t matter because that's when I blew-up and left. Don’t insult my intelligence Mr. low-life used car salesman. More

Brannon Honda is the way to go!!! I am a great-grandmother, nearly 80 years old, who recently purchased a car for the first time on my own. After several days of visiting different dea I am a great-grandmother, nearly 80 years old, who recently purchased a car for the first time on my own. After several days of visiting different dealers and driving various models, my daughter suggested we go to Brannon Honda. The salesman who worked with me was very informed and everyone was courteous and helpful. Within a few hours I became the proud owner of a new Honda Accord. This first time experience turned into a painless delightful experience.....Thanks to Sean and everyone at Brannon Honda! More

Recently purchased a pre-owned vehicle. Our experience was good and the transaction was smooth and easy. No complaints from us! I have heard good things about the maintanence department so I will be takin was good and the transaction was smooth and easy. No complaints from us! I have heard good things about the maintanence department so I will be taking my vehicle here for service. More

Terrible service. I went in last week and he told me they couldn't get to it. So I scheduled service the next will and took off work since I am going out of town I had to get it done. I took the car in and t couldn't get to it. So I scheduled service the next will and took off work since I am going out of town I had to get it done. I took the car in and told him I had to have it back by 2 pm. He assured me it would be. I arrive at the dealership at 1:45 he's not there. I'm assuming on lunch. So I walk back in forth by the advisors offices and stand at the cashiers. no one speaks or asks if I neef help. I finally ask another advisor if he would check on my car. He comes back and says they haven't even looked at it. No phone call or anything. I would never recommend anyone using brannon honda. I surely will never be on their property again. More

I was beyond disappointed. The person who was not only working with a customer but also every disrespectful to me while I was just "the wife". Then the manger would never speak to us. I have lost all resp working with a customer but also every disrespectful to me while I was just "the wife". Then the manger would never speak to us. I have lost all respect for this dealership. I also stated that my car was not up for sale it was pushed to far and too much. It was beyond rude and should have dropped it when I asked him to stop. I will not recommend this place to anyone nor will I ever buy from them. More