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Fields Lexus Glenview

Glenview, IL

4.8
1,636 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,636 reviews

April 15, 2024

Excellent service- always professional and reliable with warm and friendly service. My dealer for 25 years! More

by Laney.pressman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Apr 15, 2024 -

Fields Lexus Glenview responded

Laney, we're so grateful for your loyalty to Fields Lexus Glenview over the past 25 years! Thanks for sharing about our reliable and friendly service. Here's to many more years together!

April 14, 2024

Great service! Particularly impressed with the use of technology. Receiving a video from the service writer documenting the work as it was being done was a welcome More

by VeeJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Apr 15, 2024 -

Fields Lexus Glenview responded

We're glad to know you appreciated the video updates from our service team at Fields Lexus Glenview. We believe in keeping our customers informed every step of the way! Thanks for your positive feedback.

April 11, 2024

Everyone was very nice. Service was excellent. My advisor was very knowledgeable. I am happy I came to Fields Lecus. More

by STUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Apr 11, 2024 -

Fields Lexus Glenview responded

We're delighted to know you had an excellent experience with our team at Fields Lexus Glenview. Thank you for choosing us and sharing your positive feedback!

March 24, 2024

Was happy with the service Jesse provided for me on Thursday march 21, my car was ready on time, I appreciate it More

by natashar4154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
Mar 24, 2024 -

Fields Lexus Glenview responded

Natasha, we're glad to know Jesse provided you with timely service at Fields Lexus Glenview. Thanks for sharing your experience!

March 19, 2024

The service team l(Jeff) and sales(Nate) at Fields are best in class! Thumbs up! More

by 5657sb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz, Nathaniel Boma, Kevin Barth
Mar 19, 2024 -

Fields Lexus Glenview responded

Thanks for recognizing Jeff and Nate for their excellence! The team at Fields Lexus Glenview is committed to top-tier service and we look forward to working with you for miles to come!

March 07, 2024

I wanted to take a moment and thank a few people at this dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car More

by jhanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia Stergiou, Marvin Dumanlang, Elana Maxwell
Mar 07, 2024 -

Fields Lexus Glenview responded

We're glad to know that Alana, Marvin, and Anastasia made your service experience a positive one at Fields Lexus Glenview. We appreciate the kind words about our team's efforts!

Mar 07, 2024 -

jhanson responded

I appreciate you all <3

February 16, 2024

Great service experience at Fields Lexus thanks to the courteous, professional, responsive service provided bry Marvin Dumanlang More

by Dorothy Karr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Feb 16, 2024 -

Fields Lexus Glenview responded

Dorothy, we're delighted to know that Marvin and our team at Fields Lexus Glenview provided you with great service. Thanks for the positive feedback - drive safely!

January 23, 2024

Excellent. Within 5 minutes I was sitting at their free food lounge area eating and drinking coffee. Within 2 hours I was in my car fully maintained for its fi More

by rotor_greaves_0b
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Jan 23, 2024 -

Fields Lexus Glenview responded

We're delighted to know you enjoyed our lounge and quick service at Fields Lexus Glenview. It's great that your first maintenance visit went smoothly! Thanks for the positive feedback!

January 22, 2024

The service department has deteriorated. I was given a service deal on my car. The second service was denied. The most recent service had no communication. I was never told my car was ready. More

by Nashira792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malinda Montanez
Jan 22, 2024 -

Fields Lexus Glenview responded

Nashira, I'm sorry to read about your recent experiences with our service department. We aim for clear communication and reliable service, so it's disappointing to know we've fallen short of that goal in this instance. I'd like the opportunity to discuss this further and see how we can improve your future visits. Please reach out at your earliest convenience. Thank you, Anastasia Stergiou - Service Director - 8475105460.

January 21, 2024

Purchased a 2024 Lexus 300 ESH yesterday and after 50 years of buying vehicles I can say it was my best dealership experience ever. No hidden unadvertised add-ons to the vehicle and fair in the price ne More

by Philly G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan-Tony-Kirill-Josh
Jan 22, 2024 -

Fields Lexus Glenview responded

We're delighted to know that your recent purchase at Fields Lexus Glenview was the best dealership experience you've had! Our team, including Dan, Tony, and Kirill always aim for transparency and efficiency. Thanks for recommending us - enjoy your new 2024 Lexus 300 ESH!

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