Brewster Ford

I am very disappointed with my experience at Brewster Ford. I truly thought I found a dealership that was honest & I could continue to use for years. I drove from Long Island New York up there just to be Ford. I truly thought I found a dealership that was honest & I could continue to use for years. I drove from Long Island New York up there just to be let down. I spoke with Gary over the phone and told him my credit wasn't the best & all the things to expect. He assured me to come down and everything would be fine. When I got there he had the car in the front and immediately let us test drive it. We fell in love with it & we couldn't wait to have it. After all paperwork he told us that we got denied by the TWO banks they use..which I told him would happen. The finance guy told us one bank would approve us but we had to wait till Monday. We walked out disappointed but understood there wasn't much they could do. We thought we would still have our car because the bank he told us about would approve. Monday came around & I didn't hear anything. Tuesday came nothing. I didn't want to seem pushy buy on Wednesday called to see what's going on. Gary wouldn't get on the phone & never returned my calls. I checked the website & they were selling the car for 6,000 more then the price we were getting it for. I think it was horrible how I waisted 6 hours there & in the end he didn't even put out the call promised. He actually didn't even say bye! Nicest guy in the world but he's clearly just trying to sell. They really did not try at all to get us approved because they probably got the offer for more. Isn't if first come, first serve?. Sad...I was going to recommend him to many people. You'll love it there UNTIL they see any delay & leave you out to dry! More

Had an absolute terrific experience buying the Ford Focus from Gary. He responded to all my emails promptly, there was zero pressure and he seemed genuinely friendly without any schmoozing. My expectations from Gary. He responded to all my emails promptly, there was zero pressure and he seemed genuinely friendly without any schmoozing. My expectations with regard to pricing were high and I believe he offered a very fair deal. I have had a few negative interactions with other dealers, but I believe I stumbled upon a truly honest car salesman. The attitude among the other staff with whom we interacted also seemed genuine and up front--a pleasant atmosphere! I would recommend this dealership to my friends. Thank you!! More

Gary was friendly and very informative about thie car I was purchasing. I would gladly recommmdhim to my family and friends. Overall this was a great experience for me. was purchasing. I would gladly recommmdhim to my family and friends. Overall this was a great experience for me. More

My salesman Greg StJohn went above and beyond for me was fair well dressed and respectable a true gentleman my first service with brewster ford was great i always get info in the mail from them i buy a new fair well dressed and respectable a true gentleman my first service with brewster ford was great i always get info in the mail from them i buy a new truck every three years and it will be with brewster ford for now on and i hope Greg will be my salesman Willam Wilson. More

Paul was great, he made the experience painless and he would be an asset to any sales team. The atmosphere in the dealership was laid back and comforable, something rarely encountered at a car dealership would be an asset to any sales team. The atmosphere in the dealership was laid back and comforable, something rarely encountered at a car dealership. All questions were answered and we bought a 2009 Ford Edge. We are very happy with the car and are looking forward to having it for a long time and servicing it at Brewster Ford. Thanks for a great experience..Jim & Judy More

We purchased an Explorer from Brewster Ford in 1996 and kept it for 15 years; we had bought a Taurus stationwagon four years earlier. The service department has always been exemplary and we had very few pr kept it for 15 years; we had bought a Taurus stationwagon four years earlier. The service department has always been exemplary and we had very few problems with the Explorer. When we decided to purchase a new car, Brewster Ford gave us a package at a price and with features that were unmatched elsewhere. We purchased a new Explorer in late June. Pete Stefonowich was friendly, knowledgeable and available to help us learn some of the advanced features and technology. From Barbara Volz to her sales and service personnel, Brewster Ford has fully merited our confidence. We've had excellent experience with all three Ford products we've purchased over the past 20 years. More

I was recently at Brewster Ford for service on my 1999 Ford Expedition. It was apparent that my SUV needed major repair work. Many thanks to Gary and Kevin in the Sales Dept.; because at 3:30pm that same Ford Expedition. It was apparent that my SUV needed major repair work. Many thanks to Gary and Kevin in the Sales Dept.; because at 3:30pm that same day I picked up my new 2011 SUV. I knew everything about the vehicle thanks to Gary's detailed review and friendly demeanor. The price was very competitive and Kevin was excellent in walking me through financing alternatives. I can't remember ever having such a pleasant buying experience and completed in less than a day! Thanks again Brewster Ford. You have a very satisfied life-time customer Fay Billings Danbury, CT. More

When I decided to by a new truck, I looked around at the prices on the intrnet and at different dealers.I new from past experience Brewster Ford sold alot of trucks so I went to see them.Paul Sheridan was a prices on the intrnet and at different dealers.I new from past experience Brewster Ford sold alot of trucks so I went to see them.Paul Sheridan was able to quickly acquaint me with the 2011 Super Duty and its features.Compaired to my 2000 Super Duty,its like getting into a rocketship.Kevin Panepinto made the financing quick and simple.My overall experience with my new truck and Brewster Ford has been great and I will be dealing with them in the future. More

We were service customers of Brewster Ford for a few years before we sold our 2003 F-250 to my parents out-of-state. During a recent visit, my parents needed oil service. Greg Johnson was very pleasant years before we sold our 2003 F-250 to my parents out-of-state. During a recent visit, my parents needed oil service. Greg Johnson was very pleasant to work with and didn't hesitate to bring up our last visit and vehicle information. The service was performed promptly while we waited in Brewster Ford's facility. When we purchase our next Ford, it will definitely be done at Brewster Ford. More

From our initial visit to the final, we are very satisfied with Brewster Ford. Everybody we were in contact with was friendly, helpful and professional. Gary couldn't do enough to make our visits satisfied with Brewster Ford. Everybody we were in contact with was friendly, helpful and professional. Gary couldn't do enough to make our visits comfortable and he took care of problems before we even knew there were any. We would highly recommend Brewster Ford to our friends and family More