Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,320 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,320 reviews
November 17, 2017
Good customer service Mr Pollak was very helpful and had all the answers to our questions We would definitely recommend him to anyone else We had an excellent experienc Mr Pollak was very helpful and had all the answers to our questions We would definitely recommend him to anyone else We had an excellent experience More
by Sabu
Employees Worked With
Helpful November 16, 2017
Great experience I recently leased a Subaru Impreza sport from Brewster Subaru . It was a great experience Mitchell helped us choose the car and Nelson and Rich helpe I recently leased a Subaru Impreza sport from Brewster Subaru . It was a great experience Mitchell helped us choose the car and Nelson and Rich helped close the deal everyone was very knowledgeable and very friendly I? would highly recommend this dealership !! More
by Stormsj1972
November 14, 2017
Excellent customer service Fred Frogel and Rich Johnson were both very educated, helpful, kind and honest. Fred worked his magic and got me the deal i needed. I would recommend Fred Frogel and Rich Johnson were both very educated, helpful, kind and honest. Fred worked his magic and got me the deal i needed. I would recommend them to anyone looking for a great car. More
by Christinaliptak
November 14, 2017
Honest and helpful Found the sales staff to be courteous, helpful, and fair. Negotiations went without problems did what they say they were going to do. Will be happy to Found the sales staff to be courteous, helpful, and fair. Negotiations went without problems did what they say they were going to do. Will be happy to deal with them again. More
by Happyteacher
November 14, 2017
Great experiences for more than 10 years! My family has purchased many vehicles from this dealership over more than 10 years and every time has been a great experience. The staff is honest, r My family has purchased many vehicles from this dealership over more than 10 years and every time has been a great experience. The staff is honest, responsive and extremely accommodating. This month my husband, mother and myself all leased new cars and Anthony, Nelson and Rich made it an effortless process and actually a lot of fun for all of us. These guys are the BEST! More
by GenD1019
November 12, 2017
Best car buying experience ever! From my first telephone call to driving out with my new Subaru, every interaction I had with members of the staff was exceptional. Robiyn Rey was my From my first telephone call to driving out with my new Subaru, every interaction I had with members of the staff was exceptional. Robiyn Rey was my sales representative; she was a great listener and made sure that all of my needs were accommodated. Maggie, Leo and Nelson who is the dealership manager were all very helpful and friendly too. More
by CarlaG
November 10, 2017
Outstanding service Brewster Subaru was the 2nd dealership I visited to buy a Forester. My experience at the first dealership I tried was unsatisfactory so I was pleasant Brewster Subaru was the 2nd dealership I visited to buy a Forester. My experience at the first dealership I tried was unsatisfactory so I was pleasantly surprised with my visit in Brewster.The service there was outstanding. Mitch Pollak was extremely knowledgeable and answered all my questions about the Subaru products. They did not have a vehicle on lot in the color I wanted but found a car nearby and the whole experience took less than a week to accomplish .Rich Johnson patiently explained the options available in regard to the warranty but did not try to talk me into anything. I just drove my new car home and could not be happier! More
by Em'snewsubaru
November 09, 2017
The BEST car buying experience!! I highly recommend Brewster Subaru!! Anthony Pilla, our salesman, is amazing! Both he and Rich Johnson, (manager) were so personable, and they bothh I highly recommend Brewster Subaru!! Anthony Pilla, our salesman, is amazing! Both he and Rich Johnson, (manager) were so personable, and they bothhave extensive knowledge about their vehicles and even answered questions we didn't even know we had!! Awesome buying experience!! I LOVE my 2018 Legacy Sport!!! Thank you Anthony & Rich!! We'll be back!! More
by legacylaurie
November 07, 2017
Great customer service!! Mitch answered every question and gave me all the information I needed to make an informed decision. I’m very happy with my new Forester! Mitch answered every question and gave me all the information I needed to make an informed decision. I’m very happy with my new Forester! More
by Beaniebell89
November 07, 2017
My car buying experience. i have purchased several pre-owned Subarus from Brewster Subaru and each time have been extremely satisfied with both the sales team and the service t i have purchased several pre-owned Subarus from Brewster Subaru and each time have been extremely satisfied with both the sales team and the service team. I just purchased another Subaru from Brewster Subaru and my sales associate Robyn Rey was very helpful and knowledgeable. it was also a pleasure working with Rich Johnson who answered all my questions as did Robyn. i would highly recommend Brewster Subaru to anybody looking for a new or pre-owned subaru. More
by allenoutback
