Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,566 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,566 reviews
February 07, 2023
Great experience. A dealership that works with you, and makes you feel a part of the Subaru family. They answered all our questions, helped us through the process, and A dealership that works with you, and makes you feel a part of the Subaru family. They answered all our questions, helped us through the process, and we left at ease and completely satisfied. (We might be back soon for another vehicle haha) More
by Yoshiv
February 04, 2023
Rich was a pleasure to work and chat with. He provided me with excellent information on my warranty and maintenance agreements. He provided me with excellent information on my warranty and maintenance agreements. More
by rjamesharrison
Employees Worked With
February 04, 2023
I had a positive experience here. The process was straight forward and fair. I would buy here again without hesitation. The process was straight forward and fair. I would buy here again without hesitation. More
by Mike L
February 03, 2023
Rich and Greg provided wonderful service and answered all of our questions thoroughly and kindly. They were incredibly knowledgeable of every step of the process and made us feel at ease with finalizing all of our questions thoroughly and kindly. They were incredibly knowledgeable of every step of the process and made us feel at ease with finalizing the purchase of our new vehicle! More
by carliceck
February 01, 2023
Best car buying experience I’ve ever had. ! Stress free and worry free! Would recommend for all ages ! Stress free and worry free! Would recommend for all ages More
by morgan.bauch
February 01, 2023
Service was wonderful, Anthony and the Subaru team help with all my needs and concerns. They were very helpful and I highly recommend going there to help family and friends find a new car with all my needs and concerns. They were very helpful and I highly recommend going there to help family and friends find a new car More
by Brandon Kauer
January 31, 2023
I loved mitch pollack was an excellent sales man would buy another car from him again. buy another car from him again. More
by Jenny
January 30, 2023
Deceptive up selling by the service dept. I was told my brakes were in need of immediate attention , 1mm left in the rear and 2mm in the front. Yes they sent 2 pics but after seeing my ac I was told my brakes were in need of immediate attention , 1mm left in the rear and 2mm in the front. Yes they sent 2 pics but after seeing my actual brakes I question if the pics were really from my car . I went to a Pvt mechanic and the brakes are 3mm and 4mm, (I have the old brakes )so yes needed to be watched but not immediately for almost 1200.00. I did speak to the Service Manager John who was very nice, he listened to me but no real response or reason for this and never asked to see the brakes, video etc ( the video is if my actual brakes on my car and measured while still on the car),which made me feel I was right about the deception and I felt I needed to put the review here . More
by Donna
Employees Worked With
January 30, 2023
I had a great experience buying my hybrid crosstrek from Rich at Brewster Subaru. Thank you! Rich at Brewster Subaru. Thank you! More
by Zoe
