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Brickell Buick & GMC

Miami, FL

4.5
1,751 Reviews
A new kind of Dealership, a new kind of Experience! Serving South Florida with the finest cars and service for over 25 years. Brickell Motors is family owned and operated and always available because we care!
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665 SW 8th St

Miami, FL

33130

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Showing 1,751 reviews

November 29, 2023

The worst experience, and I felt discriminate, because I was paying cash with no finance More

by bemarcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Arriete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grisy Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Betances
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez
Dec 01, 2023 -

Brickell Buick & GMC responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

November 28, 2023

Professional and courteous Yesenia was professional and kind and explained what the issue was. Very helpful and I will be back. More

by SUSANNAH.BABANI
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Dec 01, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

Good experience Good and reliable service Good reliable service. Prices could be better but overall good More

by ldr2002us
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Nov 25, 2023 -

ldr2002us responded

Stephanie is wonderful courteous and always helpful. Thank you for good service and pick up transfers to continue my day.

November 25, 2023

Any dealership charging 15k over MSRP will never again receive my business! I needed two vehicles one of them you wanted 10k over msrp and another 15k over. I needed one vehicle right away is why I even p More

by Ellsworthcory
Recommend Dealer
No
Employees Worked With
Jose Betances
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Betances
Nov 29, 2023 -

Brickell Buick & GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Brickell Buick & GMC

November 25, 2023

This dealership is a fraud. They registered a vehicle in my name that wasn’t mine. Now I’m getting toll bills for a car that’s not mine. Stay away!! More

by wkfengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lavastida
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez, Onix Hernandez, Mario Murgado JR, Ara Adan
November 24, 2023

I had the best experience and everything is thanks to Harvey He understood all my concerns and had a solution for everything. My experience was beyond excellent More

by PAOLAALBANUSA
Recommend Dealer
Yes
Employees Worked With
Harvey is the best
Nov 26, 2023 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 23, 2023

Brickell Buick had an answer to all my questions and made me feel that it was important to listen to what I was asking for. Thank you More

by chungui740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Millian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 22, 2023

I when to fixed my air condition on 10/10/23, I worked with Service Advisor Stephanie Labastida, the diagnosis was done quickly and the fixing as well, Stephanie was very professional and communicate, I g More

by procaminternational
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 21, 2023

Great service and Yesenia was incredible friendly all ways with a very positive attitude experience More

by jrhdez54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you're ever in need of more help, please let us know!

November 20, 2023

This was the quickest oil change, plus car wash. I have been coming here since I bought this GMC. It always took longer. More

by miamipr.sn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Adan
Nov 22, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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