Back

Bridgewater KIA - Service Center

Bridgewater, NJ

4.9
199 Reviews

199 Reviews of Bridgewater KIA - Service Center

Sort by
January 23, 2024

I'm used to be a customer from another Kia Dealer in Ewing, NJ, because it's 5 minutes from me. I was disappointed with their last services so I tried to go somewhere else. Although Bridgewater Kia is More

by PMorgonni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

I'm glad to hear your experience with the servicing department at Bridgewater Kia was satisfactory and straightforward, appreciated transparency is key in our line of work. It sounds like you also found value in our easily accessible online scheduling system. Please don't hesitate to come back should you need further service for your Kia or if ever shopping for a new one arises.

December 22, 2023

Did not have an appointment. They listened and addressed my concerns. They looked at my car a took it in right away. Always helpful and friendly.. Great team you have! More

by Leeisme47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Bridgewater KIA responded

It's rewarding to hear that Bridgewater Kia was able to assist promptly and address your concerns. The team strives for efficient, friendly assistance. Please don't hesitate in reaching out if you need anything else.

December 12, 2023

The service here is Top Notch! Taylor is awesome and knows his stuff! Also Opi was very nice and took Car to greet me as I dropped off my car! More

by Rosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Opi
Dec 12, 2023 -

Bridgewater KIA responded

We appreciate the complimentary remarks about our service at Bridgewater Kia. It's great to hear that Taylor and Opi met your expectations. Your support is valued.

December 01, 2023

Taylor is a true professional when it comes to customer service. Always a great experience when I bring my car in for servicing. More

by deliafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Bridgewater KIA responded

We appreciate your kind words about our serviceman, Taylor and Bridgewater Kia’s auto servicing. We aim to provide a great experience for all customers.

December 01, 2023

Taylor saves the day! Taylor knows what customer service is and how to make Kia of Bridgewater a welcoming environment that puts the customer first. He is the best and whi More

by clarkk68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Bridgewater KIA responded

We appreciate your trust in Bridgewater Kia and are glad Taylor could aid in creating a positive experience with your three Kia souls. Continual improvement is part of our ethos; happy to see it's recognized. Looking forward continuing servicing your automobiles.

November 26, 2023

Great service I got please order Kia location at Kia Bridgwater. Service team very grateful helpful More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Bridgewater KIA responded

We appreciate your kind words about Bridgewater Kia's service team. They are dedicated to providing helpful assistance and meeting the needs of our customers each day. Thank you for choosing us; take care out there on the roads.

November 18, 2023

Is there any other reason to go to a different Kia dealer? I don't think so. Kudos to the service dept and a professional Kia employee by the name of Mr. Taylor. He made our major concern a non issue More

by sportiguy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Mgr. Bob
Nov 19, 2023 -

Bridgewater KIA responded

We highly value your loyalty at Bridgewater Kia and appreciate the special mention of our service department. We concur - Mr. Taylor is indeed an asset to us, consistently ensuring concerns are properly attended to in a timely fashion. We strive to continue this level of professionalism in all interactions you have with us.

November 14, 2023

Always great work on my vehicle! Washes car after work is finished and guarantees their work. Very friendly people More

by Trichter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Bridgewater KIA responded

Thank you for appreciating Bridgewater Kia's service quality and car wash. We're glad that our team could accommodate you well.

November 09, 2023

They were very pleasant and courteous also my car was completed in a timely manner More

by bjm517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Bridgewater KIA responded

We appreciate your note on our team's pleasantness and punctuality at Bridgewater Kia. We take pride in these aspects of our service. Thank you for choosing us for your auto needs.

November 04, 2023

My experience has been good every time I brought my car in the staff is very friendly and efficient More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Bridgewater KIA responded

We greatly appreciate your positive feedback. It's pleasant to hear our staff met your needs efficiently at Bridgewater Kia. Thank you for choosing us.

2
...