Brilliance Honda of Crystal Lake

Jeremy and fin team were efficient and great to work with! Jeremy and the finance team were very efficient and great to work with. I was coming from almost 200 miles away and we handled most of the work via ph Jeremy and the finance team were very efficient and great to work with. I was coming from almost 200 miles away and we handled most of the work via phone and text and everything was ready for me when I came to the dealership to drive the vehicle and complete the transaction. More

Becoming a Honda 1st time owner This is our first Honda and we were not sure if we had made the correct decision until our great experience at Brilliance Honda. I will highly recomm This is our first Honda and we were not sure if we had made the correct decision until our great experience at Brilliance Honda. I will highly recommend Brilliance Honda to Every one!! I feel confident that we made the right chose!! More

Great buying experience Our sales person was good without putting pressure on us to make a decision. She was patient with us as it was hard to make decision to purchase new v Our sales person was good without putting pressure on us to make a decision. She was patient with us as it was hard to make decision to purchase new vs used due to price. More

Great! Buying a Honda through Brilliance was a great experience. Gary is a fantastic rep and it was a pleasure from start to finish. I would definitely recom Buying a Honda through Brilliance was a great experience. Gary is a fantastic rep and it was a pleasure from start to finish. I would definitely recommend Gary and Brilliance for anyone looking to purchase a vehicle moving forward. More

extended warranty type and necessity extended warranty should be a choice between honda care v s c or premier exclusion ridden policy.type up contract AFTER warranty type or necessity is extended warranty should be a choice between honda care v s c or premier exclusion ridden policy.type up contract AFTER warranty type or necessity is established. More

Excellent Rick and Leslie did a great job and made it a pleasure to make the deal very painless! Megan made the paperwork smooth and comfortable. Rick and Leslie did a great job and made it a pleasure to make the deal very painless! Megan made the paperwork smooth and comfortable. More

Internet Purchase of 2017 Civic EX-L Super easy to deal with. I got a very competitive quote over email and identified the exact car I wanted and then did probably the quickest transacti Super easy to deal with. I got a very competitive quote over email and identified the exact car I wanted and then did probably the quickest transaction in the dealership I have ever done. Car was prepped and ready and I was in and out in less than an hour. More

Excellent Customer service and follow up!!!! Purchased another vehicle from Brilliance Honda and as usual they were second to none with the ease they made of the buying experience. That's why I a Purchased another vehicle from Brilliance Honda and as usual they were second to none with the ease they made of the buying experience. That's why I always refer Family and friends looking for a Honda to brilliance in Crystal Lake.Pete More

New car purchase Smoothest transaction you could possibly wish for. No pressure from sales staff, incredibly knowledged and straight to the point. Gave me a great pric Smoothest transaction you could possibly wish for. No pressure from sales staff, incredibly knowledged and straight to the point. Gave me a great price I felt comfortable with. Couldn't have had a better experience than this. More

Oil change and brakes It was a busy Monday & Rick was kept busy but he stayed calm and worked at an even pace pleasing everyone. I learned my lesson and will not have serv It was a busy Monday & Rick was kept busy but he stayed calm and worked at an even pace pleasing everyone. I learned my lesson and will not have service done on a Monday if I could help it. The work was completed promptly. I have complete trust in the service department. More