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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

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February 09, 2022

Fast, accurate, reliable. Bronx Honda provides the right blend of communication and quality service that will have you back on the road in no time. Already have my next appointment scheduled! More

by jevonsw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Bronx Honda responded

We really appreciate your support and loyalty, it means a lot to all of us at Bronx Honda! We will always work hard to earn your business! --Marcie

February 09, 2022

Good time,very profecional,great cortesy,outstanding cervice, very acurate with timt, they do a complete work,complete crvice, i would recomend it to every one. More

by RAFAEL_0730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Indar Atwaroo, Jason Castanon, Mozart Beato, Christina Donato
Feb 10, 2022 -

Bronx Honda responded

Thank you, it means so much to us that you are supporting Bronx Honda and telling others about us! All the best, Marcie

February 08, 2022

Poor job by advisor Yesenia. Her tone is Not customer friendly @ all. Upon vehicle pick up we were not greeted at the door. We were left at the door looking for directions on what to do. A woman name More

by MQUINONES827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Donato, Christina Donato
Feb 08, 2022 -

Bronx Honda responded

Hello, thank you for the feedback, we take it seriously. I will discuss it with everyone involved and our service manager. For what it's worth, we do not employ a "greeter" at the front door. I am glad we were able to service your car and send you on your way. All the best, Marcie

Feb 09, 2022 -

MQUINONES827 responded

When I say “greeter”, I mean a person thats there to at least provide instructions on what to do when you enter through the doors and everyone is busy. We entered the doors and we’re left standing there for almost 15 minutes before anyone asked “may I help you and are you here for vehicle pick up”. And then to top it off, To NOT be seen by the service advisor upon vehicle pick up to explain what was done WAS unprofessional. In my lifetime I have been to many service centers. Until changes are made , This particular location does not make me want to come back again. Thanks for listening !

February 07, 2022

Payment window was rude when i aked about my invoice. Old woman directed me to the rep but Rep was not helpful when I asked for the breakdown of the bill. She seemed bothered and not interested in answering More

by SONALIELOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Donato
February 07, 2022

They have good customer service They take care you’re good you won’t be there for long More

by WILLYWILLROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Feb 07, 2022 -

Bronx Honda responded

Thank you for sharing your experience with Bronx Honda! -Marcie

February 07, 2022

Service was good!Staff was polite and waiting room nice and clean! And parts staff was helpful More

by HEAV1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

I got wonderful customer service. Car in excellent condition. Great service.Amanda was very helpful. More

by ALMURI02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda
February 06, 2022

Very helpful even when I didn’t have a appointment I was very thankful for their help. More

by kusarjeffries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Feb 06, 2022 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

February 05, 2022

The Honda service helped with my every need. They always helped my car in whatever way needed More

by chysub97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Feb 05, 2022 -

Bronx Honda responded

Thank you so much, we are always here to help! --Marcie

February 05, 2022

My rep was great!! She was attentive and pleasant. It was a pleasure. I was very satisfied. More

by NOELIA.VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Bronx Honda responded

Thank you very much, we hope to see you again soon! --Marcie

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