Big City Mitsubishi - Service Center

My experience at the dealership was great,I would recommend it to my friends and family recommend it to my friends and family More

The worst place to get a oil change I hate this place I will never go back The Valet parking lady at 599 east 56th location Is a rude n nasty will never go back The Valet parking lady at 599 east 56th location Is a rude n nasty More

Great customer service to get your vehicle service, tv for entertainment, okay snacks and hot beverages. for entertainment, okay snacks and hot beverages. More

Many thanks to Sean for replacing the keys so quickly and for explaining the remote start feature. Very professional and confidence inspiring. for explaining the remote start feature. Very professional and confidence inspiring. More

Customer service was excellent, staff transparent in fees, work being performed.Vehicle service completed timely. fees, work being performed.Vehicle service completed timely. More

Tony pushed me around until my lemon law was over. He claimed to fix certain things that my car is back into another shop for. Absolute shame of a service center He claimed to fix certain things that my car is back into another shop for. Absolute shame of a service center More

Very helpful. ..very curtious...I was in and out.i highly recommend brooklyn VW...Big city Mitsubishi...and of course the wonderful service department.....Big thank ..very curtious...I was in and out.i highly recommend brooklyn VW...Big city Mitsubishi...and of course the wonderful service department.....Big thank you to Sasha and George. More

Outstanding experience every time! Excellent communication and service. Always a pleasure to be there. Staff always friendly. Especially Jose. Excellent communication and service. Always a pleasure to be there. Staff always friendly. Especially Jose. More

This review is super late. I drove in with a 15yr old Nissan Altima, Isaac came to my rescue. I came in looking for a car that I saw online that looked like a bargain but Isaac I drove in with a 15yr old Nissan Altima, Isaac came to my rescue. I came in looking for a car that I saw online that looked like a bargain but Isaac got me a better deal with a sexier car. In my head I wanted to keep my monthly payment a certain amount. Isaac was able to beat it (and I didn't tell him the number.) Then I thought my car insurance was going to double and Isaac pulled another miracle and got me an amazing rate. After he finished working his miracles his coworker Les took care of me. Les explained every piece of paper that I signed. He said and I quote It's not my money "it's yours so you need to know what it is you are signing!!" Les took the time to explain everything to me. Les was patient with my Million & 1 questions. It's the first time in 15 years that I purchased a car and I felt like everyone here rolled out the red carpet. If you need a new car please ask for Isaac and Les. Oh and they have amazing coffee there as well. More