Hi, i bought a used car from them. Got a good customer service with limited warranty on the car. The sales person said the car has been checked and fixed with no issues at all. That's why have like 2k prep fee in the purchase price.
The next day of the purchase when my excitement cool down, noticed transmission noise and AC compressor not staying ON.
Went back and the service department checked the car.
1-Transmission need to be changed, issue in the transmission.
2-AC need to be fixed, will start from the leakage first.
3-Brakes and rotors need to be changed.
4-Wheel alignment needed.
This car was sold with a warranty that nothing is wrong with it.
The service department said only transmission will be covered, rest is not covered in the warranty.
I was desperate and i said okay at least change the transmission.
Initially they said will provide me a loaner car and this will take 2-3 days after they get the part.
They called me that they received the part and can schedule the service.
I did, reached there, no loaner car and from last 2 weeks i am calling them everyday and they are providing me with excuses that right tool not available, busy etc etc.
Its been more then two weeks now and i am out of the car and not sure when i am going to get it back.
Worst dealership experience, will not recommend anyone to buy or service their car from them. They should be closed with such terrible service.