It pains me to write this review. I purchased my 2019 Kia
Stinger GT1 from Browns. We were going to buy our 2020 Kia Telluride from Browns as well, but at the time, there were inventory shortages, which led
Stinger GT1 from Browns. We were going to buy our 2020 Kia Telluride from Browns as well, but at the time, there were inventory shortages, which led us to purchase from elsewhere. However, this time the buying experience was terrible. I wanted to buy a 2022 Kia Telluride SX with towing, Nightfall, and Prestige packages. I emailed the last salesperson I worked with, John Sasso, on 7/6, I never got a reply. I reached out to the Internet Sales team through the website, and they said they would pass my request along, I never heard back. I went to Kia’s website and requested a callback from Brown’s, I never heard back. The communication has wholly fallen off to where I can’t even buy the car for which I was looking. I called the dealership and left a message for someone in sales to contact me to discuss availability and pricing once they become available. After 2+ weeks of no responses, we headed to a Jeep dealership and bought the Grand Cherokee L Summit Reserve. Browns didn’t want the sale or my money. Dealer Rater forced me to edit this review even though it pertains to ALL CURRENT SALES STAFF who did not return messages.