Went in for a free oil change and car wash as promised. However it took 2 hours and NO car wash. This is a poor display of customer service. I strongly urge other customers to use caution and prepare to be at the service center for a long time just to be disappointed l.
" The whole experience at Browning Dodge excellent!"
Michael Colera, in the Service department was helpful and very polite , answered all my questions They did a great job on my jeep I appreciate that. The service all around was fantastic . Thank you!!!!
I normally recieve excellent service. The staff is very friendly. However, this past Saturday I did not have a good experience. After my oil change and filter replacement there was white residue on my passenger seat. The panel leading into the air filter Was completely open. When I asked them to clean the seat and put the panel back in on the passenger side I noticed that the panel was warped. The person helping me told me that it was warped and there was nothing he can do. With a little bit of argument he offered to replace it for free and gave me a free oil change. I was not happy. I should not have to argue. I paid over $40,000 for this car from this company; the panel being warped and white residue/stain on my seat is unexcusable.
I wanted to thank Browning Dodge! For their AWESOME! CUSTOMER SERVICE. this was my first time their and it was a great experience. I was there for the recall on the airbags on my 2004 Dodge 1500. Thank you Max in the service department and Marianna at the cashier's desk. Thank you very much! For also washing my truck after my oil change.
Oscar, we are so happy to read this review about your visit to our service center! It can be nerve-wracking to try out a new service center, so we can't thank you enough for this feedback about your first visit here. We will make sure that Max and Marianna know how much you appreciated their help. Our thanks for trusting Browning with your vehicle's care, Donovan Ricks, Service Director
Good service fast friendly,knowledgeable, helpful. Really good explaining problems with vehicle, suggestions, clean environment in waiting room , comfortable, communitive.. handled with car. Cashier overtly friendly. Thank you
We really appreciate this wonderful review for our service center! It is fantastic to hear that our team offered a comfortable, knowledgeable, and fast service experience. Please let us know if we can ever be of further assistance! Our thanks for trusting Browning with your vehicle's care, Donovan Ricks, Service Director
Hello, thank you for coming here to Browning Dodge Chrysler Jeep RAM for your vehicle's needs. We're glad to hear that you have encountered great service and friendly staff, and that you recommend us! Our thanks for trusting Browning with your vehicle's care, Donovan Ricks, Service Director
I came in to see if I could get an oil change. Spoke with Mike Colera. He got me in right away with no appointment. He was fast, friendly, and very professional and my car was done in no time at all. I even got my car washed. It was a great experience! Thank You Mike Colera at Browning Dodge!
This is fantastic to hear, thank you so much for letting us know about your great experience with Mike! Our team works hard to offer a professional, courteous, and respectful experience, so it is wonderful to get this feedback. Our thanks for trusting Browning with your vehicle's care, Donovan Ricks, Service Director
Thanks for the feedback! We work hard to make sure we can get vehicles in and out quickly, and we're glad you've been able to take advantage of that. Thank you for your loyalty! Our thanks for trusting Browning with your vehicle's care, Donovan Ricks, Service Director
Went to browning for oil change for my charger. I have been going to browning for a few years. Service is always good. The employees are friendly. In addition they always send me offers for service making the price affordable. Thank you.
It was a pleasure to work with you again and we sincerely appreciate the review! Thank you for your loyalty; we look forward to your next visit! Our thanks for trusting Browning with your vehicle's care, Donovan Ricks, Service Director