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Buchanan Subaru - Service Center

Pocomoke City, MD

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11 Reviews

11 Reviews of Buchanan Subaru - Service Center

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July 08, 2021

The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More

by gkl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robie Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2019

SERVICE DEPT Mindy at Buchanan Subaru is fantastic. My husband & I were traveling and found a bolt in my tire. We stopped at Buchanan & Mindy greeted us with a war More

by stephblevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2014

Excellent service Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because More

by sjpropst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
April 24, 2014

problems The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. More

by rolloff187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
March 22, 2014

Everything was great. The service was prompt, friendly, and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. More

by janmb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 13, 2012

We bought our SUV at this dealership in 2006. and we have had every oil change, tire rotation. alignment,and fuel injector cleaning done there. The service has always been reliable, dependable and friendly. More

by shoregirl56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2012

From the call to set up the appointment through the paying of the bill everything was done in a courteous, friendly manner. As usual the service was done correctly the first time and on time. This is More

by embc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 25, 2012

Took my Chevy Cobalt in to figure out why it was running hot, they ran all the necessary tests and found two or three different problems and were very quick to fix them. Robie Mears was quick to contact me More

by hdrn011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robie mears
March 24, 2012

Excellent service and very friendly service. Mr. Mears has always been very friendly and professional. The service department has always been accommodating. The cost of service work is reasonable. More

by jmpilgrim71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 19, 2012

I HAVE BOUGHT MY LAST 2 USED CARS FROM YOU AND YOU ALL HAVE SERVICED THEM BOTH. ALWAYS VERY POLITE AND A PLEASURE TO DEAL WITH NEVER TRYING TO SELL ME MORE THAN I NEED JUST THE WORK NEEDED AT THAT TIME. T More

by ptwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1