11 Reviews of Buchanan Subaru - Service Center
The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More
SERVICE DEPT Mindy at Buchanan Subaru is fantastic. My husband & I were traveling and found a bolt in my tire. We stopped at Buchanan & Mindy greeted us with a war Mindy at Buchanan Subaru is fantastic. My husband & I were traveling and found a bolt in my tire. We stopped at Buchanan & Mindy greeted us with a warm & friendly smile. We didn't have an appointment, but we were in & out of the in less than 30 minutes. The waiting room and clean and comfortable. Excellent experience!!!!! More
Excellent service Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because they have Saturday hours. My service experience with a car dealer far exceeded my expectations. Robie was very helpful, professional, pleasant, and knowledgable, and very generously honored my first free oil change offer from the other dealer. I will be taking my car to Buchanan for all services from now on. Thanks Robie and Buchanan Subaru. Sandra Propst Mardela Springs, MD More
problems The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. $93.86 I have a Ford Fusion that only cost $36.72 for oil change and rotating the tires. I will probably think twice before going back to Buchanan to have the oil changed again.. Barry & Donna Mears More
Everything was great. The service was prompt, friendly, and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. More
We bought our SUV at this dealership in 2006. and we have had every oil change, tire rotation. alignment,and fuel injector cleaning done there. The service has always been reliable, dependable and friendly. had every oil change, tire rotation. alignment,and fuel injector cleaning done there. The service has always been reliable, dependable and friendly. When Robie tells you something needs to be done to the car, you can be sure that it does. We have recommended their service department to many friends and neighbors over the years. Our SUV won't go anywhere else for service!! More
From the call to set up the appointment through the paying of the bill everything was done in a courteous, friendly manner. As usual the service was done correctly the first time and on time. This is paying of the bill everything was done in a courteous, friendly manner. As usual the service was done correctly the first time and on time. This is my second Subaru and Robbie has kept both of them running in tip top shape. Job well done. More
Took my Chevy Cobalt in to figure out why it was running hot, they ran all the necessary tests and found two or three different problems and were very quick to fix them. Robie Mears was quick to contact me hot, they ran all the necessary tests and found two or three different problems and were very quick to fix them. Robie Mears was quick to contact me and let me know what was going on. I was given many options on how to take care of the problem in a quick and convenient manner. I am very pleased with the detailing I had done also! My car looked brand new! GOOD WORK! A++ More
Excellent service and very friendly service. Mr. Mears has always been very friendly and professional. The service department has always been accommodating. The cost of service work is reasonable. has always been very friendly and professional. The service department has always been accommodating. The cost of service work is reasonable. More
I HAVE BOUGHT MY LAST 2 USED CARS FROM YOU AND YOU ALL HAVE SERVICED THEM BOTH. ALWAYS VERY POLITE AND A PLEASURE TO DEAL WITH NEVER TRYING TO SELL ME MORE THAN I NEED JUST THE WORK NEEDED AT THAT TIME. T HAVE SERVICED THEM BOTH. ALWAYS VERY POLITE AND A PLEASURE TO DEAL WITH NEVER TRYING TO SELL ME MORE THAN I NEED JUST THE WORK NEEDED AT THAT TIME. THANKS WILL CONTINUE TO BUY CARS AND HAVE THEM SERVICED THROUGH YOU ALL. ALL THE PEOPLE ARE GREAT TO DEAL WITH ROBIE, WAYNE AND PAUL TOO FOR GIVING ME A GREAT DEAL ON MY LAST PT CRUISER. More