Bud Brown Volkswagen

Went to Bud Brown VW looking for a 2011 Golf...I found one that I liked, but wasn't crazy about hubcaps. Missy, my salesperson, found just the right wheels for my ride. She really went to bat for me, an one that I liked, but wasn't crazy about hubcaps. Missy, my salesperson, found just the right wheels for my ride. She really went to bat for me, and Brad gave me a great trade-in on my Jetta. It was a pleasent buying experience. More

Very Friendly and helpful! Took time to find the right vehicle and worked with me on the price to get a payment I could afford. They continue to be available for all my questions and go above and beyond! vehicle and worked with me on the price to get a payment I could afford. They continue to be available for all my questions and go above and beyond! Prompt service, gave me a car to drive while I had a routine check up on my car. Picked my car up, CLEAN! Great experience. More

Became interested in Bud Brown VW when I had my daughters '02 Beetle in for service and ran in to Robert, whom we had bought a new vehicle from at a different dealership in '96. Robert was fantastic to work '02 Beetle in for service and ran in to Robert, whom we had bought a new vehicle from at a different dealership in '96. Robert was fantastic to work with back than so I was comfortable working with him again. As the Business Manager though Robert referred me to Jared. The sales relationship Jared and I developed was great. More

I have been with Bud Brown 7yrs. now and 3 auto-mobiles. I would explain my customer loyalty not only to the product but contributied to my sales rep. Jared E. He has always set the standard and has never m I would explain my customer loyalty not only to the product but contributied to my sales rep. Jared E. He has always set the standard and has never made me feel as if he didnt have time for my needs. The service department follows the same standard. In this day and age this is rare. Dont change a thing. More

This was a wounderfull car buying experiance. They gave us a great deal on our trade in and really took car of us on the CPO VW we bought. I have sence recomended them to 2 friends and they had simular gre us a great deal on our trade in and really took car of us on the CPO VW we bought. I have sence recomended them to 2 friends and they had simular great experinces!! Great place, Great bunch of guys!!! Its the only place I will look to by a car in the future. More

It was a great experience from the time we walked in the front door. Jarod was very friendly and helpful even though I personally was not the easiest to work with. My wife and I enjoyed working with him front door. Jarod was very friendly and helpful even though I personally was not the easiest to work with. My wife and I enjoyed working with him through this whole purchase experience. He always had or got answers for our questions. Returned phone calls quickly when ever we left a message and was always there for us. A very fine person to work with. More

Bud Brown had the exact Tiguan I had built on-line. I called and spoke with Jared Erickson over the phone and met him there the next day. I was impressed with his excellent customer service as well as h called and spoke with Jared Erickson over the phone and met him there the next day. I was impressed with his excellent customer service as well as his knowledge of the Tiguan and all the 'bells and whistles' that are on it. Jared took the time to set up all the features on my car, like the touch radio, navigation, iPhone, etc...to my specifications. Jared did NOT waste my time in taking the car for a test drive, then meeting with the finace manager. Jared made my car buying process seamless! Exactly as it should be. I have since been in for my 5,000 mile service in which your staff's customer service is also impecable. Jared has made several follow up calls to make sure everything was still doing great with the car. I would most definetly recommend Jared Erickson along with Bud Brown VW to any of my family or friends looking for a new vehicle. I look foward to seeing your staff when I bring my Tiguan in for it's 10,000 mile service. I just received my letter yesterday. The only reason why I chose a 4, good, for price is I always want a GREAT deal. I did not have much luck in lowering the price of the car...lol. Thanks again, Sondra Brasfield, RN, CDN More

I've owned my car for about nine months, having had to take it to the dealer once for routine/scheduled maintenance. They're a 5-star operation. Since my purchase, I've recommended the Bud Brown dealers take it to the dealer once for routine/scheduled maintenance. They're a 5-star operation. Since my purchase, I've recommended the Bud Brown dealership to anyone I know who's in the market for a car. More

Our experience with Bud Brown Volkswagen was excellent. The sales and closing process was courteous and without pressure. Jared Erickson was knowledgeable about the vehicle and Volkswagen in general. Thi The sales and closing process was courteous and without pressure. Jared Erickson was knowledgeable about the vehicle and Volkswagen in general. This experience was shortly after they assumed the VW franchise and it seemed like an experienced and confident place. We have received excellent follow up from Jared and our experiences with the service department related to maintenance care has been hassle free. We don't know how they are with repairs because nothing has needed attention. I expect they will provide the same quality of service if that happens. Good place, good products, great people! More

Our experience with this dealership is only for the purchasing process; we don't have any experience as far as quality of work goes. We contacted this dealership via e-mail and were replied back by Ja purchasing process; we don't have any experience as far as quality of work goes. We contacted this dealership via e-mail and were replied back by Jared Erickson. A few days later we met him at the dealership. We test drive one of the vehicles I was interested in, he was very knowledgeable and did not pressure us at all. A few weeks later he contacted us again, letting us know that they received a car with the features and the color that we were looking for. We went back and purchased the car. We liked the way we were treated, friendly and respectful, way different from previous experiences. More