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Bud Brown Volkswagen - Service Center

4.8

288 Lifetime Service Reviews

925 North Rawhide Drive, Olathe, Kansas 66061

288 Reviews of Bud Brown Volkswagen - Service Center

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March 18, 2019

"Competent. Friendly. Efficient. "

- tim.davis.7509

Dig this joint. Integrity is intact. They apparently still have souls as well—unheard of in 2019 at a lot of joints. I’d gladly send family or a friend there without hesitation.

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Recommend Dealer
Yes
Employees Worked With
Jason Wattree
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kelly Adams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 15, 2019

"Exceptional service"

- 2VDUBS

Got me in and out quickly. Took time to explain everything. Happy for the free car wash. Makes paying just shy of $200 to change two light bulbs almost worth it! LOL! Seriously, I love my VW and this service team. They are top-notch and I know if you buy an over-engineered vehicle, you’re going to pay a premium service fee from time to time. I don’t hold it against them. They do a great job!

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Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 13, 2019

"Professional, fast service and pothole damage repair"

- driverk7

Professional service and fair pricing on the 30000 mile service on my GTI. Honest and fair pricing on repairing damage from a pothole I hit. My car drives as good as new now. I appreciate being able to use the discount coupon from their email as well. A special thank you to the owner Phil Brown for taking time to talk.

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Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Phil Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Thomas Mabe
March 13, 2019

"Always accommodating. Never had any issues "

- shine

I have taken the vehicle to the dealership that I bought the car from, which I was not pleased with afterwards. I started coming to Bud Brown and have always had a pleasant experience.

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Recommend Dealer
Yes
Employees Worked With
March 11, 2019

"Came in for a oil change"

- ethan319

Came in for a basic oil change, no appointments needed which is amazing. They were pretty efficient regarding time. Overall it was a pleasant experience and I would gladly recommend them to others.

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Recommend Dealer
Yes
Employees Worked With
Norman Kearney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 11, 2019

"Near dealership visit I've ever had"

- linthacum64424

From the minute I called they were super helpful, answered every question I had. Helped me carry in and out my things when checking vehicles, washed my car and cleaned my flight mats while they had it. Kept me informed of what they were doing to my car, didn't try to push me to do anything or buy anything. They were great. My car was under warranty but they didn't haggle or bicker. They told me straight up front what my warranty was and got to work on it.

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Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 09, 2019

"Fast amazing communication with awesome service"

- SUMMERGAL

I love the easy in & out service for my oil change... no appointment needed! They communicated with me on several aspects of my car,from wipers , tires & filters ! Very professional !

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Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 05, 2019

"Quick Visit"

- tiptronic

I made an appointment to troubleshoot an audio issue- it is most likely an aux cable. It was a quick turnaround, very polite and professional staff.

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Recommend Dealer
Yes
Employees Worked With
Kelly Adams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 05, 2019

"Great as always"

- shannone23

As usual my experience was great. Still loving the fact that they don’t try to talk me into things that aren’t needed, which has been my experience prior to VW dealerships. VW has my business.

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Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 01, 2019

"Fantastic!!!!"

- DHATH899

I recently purchased my certified pre-own car from Bud Brown. After only a few weeks, the check engine light came on. Being a new purchase, I was very concerned about the potential quality of my vechile. I called the service center on Wednesday and they were able to get me in immediately for the following Saturday morning. Upon my arrival, I was greated with fantastic service and setup with a rental while they worked on my car. After only a few short hours later, my car was repaired and ready to pick up. It was a minor repair and the boys in the shop put my mind at ease. From step one, the boys in the shop took fantastic care of me. The whole process was painless and caused little disruption. I loved the service and will continue to have any and all future repairs done here! Very much appreciate everything and would recommend this service center to all my friends and family!!!!!! -Drew Hathaway

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Kelly Adams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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