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GMC of Rochester

Rochester, MN

3.9
128 Reviews
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4646 US-52 North

Rochester, MN

55901

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Showing 128 reviews

April 12, 2024

My appointment was on time and the work was completed in a timely manner. Service advisor was courteous and helpful. More

by Whip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Everyone was welcoming, efficient, professional and personal. Very satisfied with the service to our Equinox. More

by cburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart (Dan) Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

This dealership is very thorough in what they do , A neat and clean job and done on time. More

by ikk63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

I made an appointment for an oil change arrived early yet it took over an hour and twenty minutes to get done. More

by jimosmundson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Sue Gunderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

I had a fuel pump installed. It cost 4x more then it should have. I got my vehicle back after it was “fixed”. I had to take it back to the dealership next day because it did not More

by Rrohrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gaines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

GMC of Rochester responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (507) 288-1811 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 20, 2024

very disappointed in service department dealing with alot of delays and false estimates of time lines. Have a feeling they are padding a insurance claim. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Easler
Feb 26, 2024 -

GMC of Rochester responded

Brian, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (507) 288-1811 when you have a chance. Thank you, and we look forward to hearing from you.

February 13, 2024

I have been very pleased with the work that was done on my 2002 Buick Regal car. They were dedicated to complete work until everything was fixed. Thank you More

by lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart (Dan) Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

GMC of Rochester responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 06, 2024

They take care of the loyal customers and the service is always spot on which is very important More

by jeff.inglebret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Petersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Halverson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Halverson
Feb 16, 2024 -

GMC of Rochester responded

Jeff, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 31, 2023

This is a great dealership, I spoke to Lacy and she was polite and very helpful. So I'll be down there to get my next car! More

by Scott Birt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lacy Clay
June 30, 2023

Zander was great to work with! Very happy with the purchase of our Equinox. He made the experience easy and pleasurable. More

by jwagg0309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zander Lawrance
1
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