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Burien Chevrolet

Burien, WA

2.9
64 Reviews

14400 1st Ave S

Burien, WA

98168

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64 Reviews of Burien Chevrolet

January 29, 2023

Worse dealership I have ever done business with. They are a waste of time. I've spent a total of 3 days seating there waiting. And they gave all my my new vehicle purchase points to someone else. More

by kima24901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pretty much all of them worthless
Feb 03, 2023 -

Burien Chevrolet responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (206) 243-5800 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 22, 2022

my instrument cluster the gas gauge doesn't even work now that we put a new one in also the service is terrible, they do up sell $1200 later and things are not working like they should. no test drive called More

by andytus1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dennis jose mathew
Dec 30, 2022 -

Burien Chevrolet responded

Thanks again. While we're not aware of any nonchalance by our staff; but as always, we'll use this as a training opportunity and a chance to improve our processes and procedures. All the best!

October 17, 2022

Pay attention to what you agree to pay. Upselling is their way of doing business. More

by renee.mccoy2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn
Oct 26, 2022 -

Burien Chevrolet responded

Thank you for your review. We cannot comment on details in a public forum, but I would like to discuss your situation. Feel free to give me a call at 206-243-5800. Thanks again, Bo Anderson, General Sales Manager.

July 06, 2022

What happened to your service department so terrible a problem going in, worse problems coming out vehicle not fixed. No interaction with mechanics, no test drives, service desk are inexperienced can only More

by Arlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doesn’t matter your supposed to be a team all failed
Jul 13, 2022 -

Burien Chevrolet responded

Thank you for your review. I would like to speak with you and discuss the details of your visit. Please feel free to call me at 206-243-5800. Thanks - Dennis King, Service Manager.

Jul 13, 2022 -

Arlene responded

Mr king Burien Chevorlet is just responding with a generic message, if the company was concerned enough about our business you would be contacting us by phone to talk about situations your service has poorly provided,we have bought several high end vehicles there and had them serviced there for many years, but sadly to say no longer.

April 28, 2022

Brought 2013 Silverado in for a warranty recall, the airbag thing. Came out with a “fix it” quote for $2,826 including tax. Based on past experience with them, I doubted the work they gave in the repair More

by Tiger trout
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Apr 29, 2022 -

Burien Chevrolet responded

Thank you for your review. Of course, we really cannot comment about personal details on a public forum. But judging by your comments, it sounds like you got a great deal - hopefully on Genuine GM Parts - and are satisfied. All the best!

April 22, 2022

The salesmen Jason Seth did an awesome job helping us get a great offer for are trade in and getting the new truck we wanted. Wonderful experience will recommend this dealership to family and friends. More

by nickgaddis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Seth
Apr 22, 2022 -

Burien Chevrolet responded

Thank you for your review! Happy we could be of service. All the best.

November 24, 2021

They fixed the issues with my truck which yay awesome but mechanic some how broke my windshield and they needed to special order and was a week out brought it back in they got it installed in a timely manner More

by victoria.villedaz16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theron Whitby was adviser on my paperwork awesome to work with
November 21, 2021

Great service great staff vehicle was done on time as promised will return for future service More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix
July 20, 2021

My 85 year old Dad bought a 2019 Chevrolet Convertible last year to enjoy his summer. He kept the car in the garage all winter. When he took it back out this spring to drive the transmission was slippin More

by thansen985
Recommend Dealer
No
Employees Worked With
Service Department
Aug 17, 2021 -

Burien Chevrolet responded

Thank you for your review. I'd like to get more details about your situation, so please phone me at 206.243.5800. Thanks! Dennis King, Service Manager.

July 02, 2021

wish I could deduct stars.. like negitive ratings.. I took my 2016 Colorado Z71 in for transmission oil flush, and filter for a road trip I have coming up. I scheuled an appointment for that but there wa More

by alinwa2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
the whole service department sucks
Jul 02, 2021 -

Burien Chevrolet responded

Very sorry to hear of your experience. I was not aware of your circumstances and would like to learn more. We strive to never stop improving; so if you'd like to discuss, please phone me at 206.243.5800, Dennis King, Service Manager. Thanks!

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