Burlington Chevrolet - Service Center

Always a great experience. Easy to get an appointment and in and out within an hour or so. Easy to get an appointment and in and out within an hour or so. More

Usually I’m happy with my results but this last experience has been horrible. Misdiagnosed in December causing me to return my truck to exchange my engine completely. Finally after months I got it experience has been horrible. Misdiagnosed in December causing me to return my truck to exchange my engine completely. Finally after months I got it back on the 26th of February only to be stranded on side of the road 1 March. Today 5 march I still don’t have my truck and I’m out of 14k. Usually I have no issues but with this incident I’AM 😡 PISSED! More

Outstanding to deal with. Robert Williams really did a great job to make this sale. Cliff Howard Jr mlm Robert Williams really did a great job to make this sale. Cliff Howard Jr mlm More

Worst Place to buy a Car or Truck, service is a total RIPP-OFF. They tell you one price and when you pick up your car they add more charges. Stay AWAY RIPP-OFF. They tell you one price and when you pick up your car they add more charges. Stay AWAY More

2012 Chevy Cruze - Transmission I have a 2012 Chevy Cruze, which the transmission just went bad on the car, and because the car is 7 years old, and no longer covered under warranty, I have a 2012 Chevy Cruze, which the transmission just went bad on the car, and because the car is 7 years old, and no longer covered under warranty, I have to eat the entire repair on my own, and the car only has 59,700 miles on it!!!!!!!!!!!!!!!! I called GM, they could/would not do anything for me, called Burlington Chevy, and the could/would not do anything for me either! How terrible is this ? It's costing me like $ 5,000.00 to get a transmission in this car, and the irony in it, is that the car isn't even worth $ 5,000.00 I can't sell it or trade it in without getting it fixed first, which is even better!! This is totally ridiculous and unacceptable! I called Bobby Williams at Burlington Chevy, he won't call me back, I wonder why . . . . . . it seems they only care about you when they are taking your money, not when you need help. Very bad business. I will not recommend Burlington Chevy, Bobby Williams, the Chevy Cruze, or GM ever again. I always ranked all 4 of these very high on my list to everyone, I won't anymore. I'm very unhappy, not to mention just totally beside myself with this situation. It's not right, not at all. I'm sick over this, not sure if I should laugh, cry, or puke! And I'm a single mom, I don't have 5 grand!! I have to take out a loan to get my car fixed, how crazy is that ? More

Five star dealership I would highly recommend anyone that is in the market for a vehicle to visit Burlington Chevrolet. The customer service is over the top with a family I would highly recommend anyone that is in the market for a vehicle to visit Burlington Chevrolet. The customer service is over the top with a family friendly atmosphere. Every aspect of the car buying experience way so easy and made me feel like a long time friend. More

Excellent customer service! Recently called to get my car serviced. Ed Ortiz and the service team quickly got back to me on a quote for 4 tires and an alignment that beat my lo Recently called to get my car serviced. Ed Ortiz and the service team quickly got back to me on a quote for 4 tires and an alignment that beat my local dealer I normally use. Bobby went out of his way by picking up my car at my house and dropping it back off later the same day. I will definitely recommend the team at Burlington chevy to my friends and family! More

Terrible customer service Terrible customer service. I would not recommend this dealership to anyone. Sales manager is rude. I was sold a car that had damage that I was unaware Terrible customer service. I would not recommend this dealership to anyone. Sales manager is rude. I was sold a car that had damage that I was unaware of. The car was still under full warranty upon purchase and they refused to fix the issue. More

Fraudulent warranty repair I took my three month old Camaro convertible in for work because a piece in the opening and closing mechanism snapped. The piece failed again, so we t I took my three month old Camaro convertible in for work because a piece in the opening and closing mechanism snapped. The piece failed again, so we took it to the dealer where we purchased the car which is not as convenient as the Burlington dealership. I was informed by their servicell department that the part was not replaced, but glued back together and they can't touch it. They told me that they installed new oem parts. I'm sure that the GM warranty was billed for a new part, but I got crazy glue. I won't even let them look at my lawn mower from now on. More