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Burnsville Toyota

Burnsville, MN

Overview
Employees
Reviews
Vehicles
4.4
1,309 Reviews
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14730 Buck Hill Rd.

Burnsville, MN

55306

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Showing 1,309 reviews

April 19, 2024

I've bought my past 5 cars from here. ..service is always reliable and easy to schedule. More

by JOHNLAMPRECHT313
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Burnsville Toyota responded

John, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
April 19, 2024

Explained what is being done with the recall exactly the time they said it would More

by cordyhazel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Burnsville Toyota responded

Thanks for the kudos, Cordy. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
April 19, 2024

Very good, everything went as expected. Yes yes yes yes yes yes yes yes yes More

by WGOLSON333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
April 19, 2024

Great job advisor was wonderful. T H A N K YOU FOR YOUR SERVICE 😁! Ms Lynch More

by D.LYNCH952
Recommend Dealer
Yes
Employees Worked With
Patty Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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April 19, 2024

They were good about fixing my problem so I guess I was happy with that a little pricey though More

by ronkruger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Ron! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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April 19, 2024

fast and courteous, well done,I don't like having to write these comments much More

by BRUCE.SOPHADY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Flenniken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
April 18, 2024

Way too xxxxing many Emails! Way too many Emails! Way too many Emails! Way too many Emails! More

by RUSSHOLE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Bastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burnsville Toyota responded

Thank you for sharing this review regarding your feedback with us, Russ. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
April 18, 2024

Very professional, friendly, knowledgeable and courteous. I have worked with Burnsville for many years and purchase or leased over 8 cars in that time. Good to work with! More

by pchristianson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burnsville Toyota responded

Hi, and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
April 18, 2024

I had to tell them that the tire rotation was free, that is their job not mine. More

by CAMERONMIKEA
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burnsville Toyota responded

Thank you for the great feedback, Cameron! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
April 18, 2024

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stibal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Mitchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Flenniken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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