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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
663 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 663 reviews

March 21, 2024

This is the second Mazda I have purchased from Byers and had the same salesperson, John Bechtel. He is extremely knowledgeable about the car I purchased and spent considerable time showing me the new featur More

by patty lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and for taking the time to write a review about your experience! We are glad to hear that you have chosen us again and that our salesperson, John Bechtel, was able to provide exceptional service and help you with your new CX30. We strive to make the car buying experience pressure-free and we are delighted that this was reflected in your visit. We hope to see you again for any future automotive needs. Best regards, The team at Byers Mazda

Helpful
March 19, 2024

Ray was great was a super busy Saturday when we came in, he went above and beyond to make sure we had an answer to every question. Ray made sure we felt at home and kept us on the loop the whole time from t More

by sararandall5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, we truly appreciate it! We are thrilled to hear that Ray went above and beyond to make sure you had all of your questions answered. Providing excellent customer service is our top priority and we are delighted that Ray made you feel right at home. Thank you again for choosing Byers Mazda, we hope to see you again soon!

Helpful
March 14, 2024

I was assisted by John Bechtel in the purchase and trade of my vehicles and he was absolutely wonderful to work with. He was clearly an expert in all things Mazda and treated me with respect and was very pr More

by Jessica.a.prescott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Byers Mazda responded

Thank you for sharing your feedback with us, we are thrilled to hear about your positive experience at Byers Mazda! We are so glad that John provided you with expert knowledge and exceptional customer service. We strive to create a professional and respectful environment for all our customers and we are happy to hear that this was reflected during your visit. Thank you for choosing us for your vehicle needs and we hope to see you again soon!

Helpful
March 14, 2024

No pressure to purchase- Russell Wilson was an awesome salesperson. Highly recommend working with him at Byers Mazda. More

by Kizhatil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Byers Mazda responded

Thank you for the amazing review, we are so glad to hear that your experience at Byers Mazda was a pleasant one! Our team strives to provide a no-pressure environment for our customers and we're thrilled to hear that Russell was able to assist you in finding the perfect car. We truly appreciate your recommendation and hope to see you again soon!

Helpful
March 11, 2024

They were ready to accept my car service at the appointment time. Service was completed as promised. Very satisfied. More

by hjorlik
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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Mar 17, 2024 -

Byers Mazda responded

We're thrilled to hear we met your expectations at your recent service appointment at Byers Mazda! It's always our goal to provide efficient and reliable service for our customers and it sounds like we delivered just that. Thank you for taking the time to share your experience with us, and we look forward to seeing you again for any future maintenance needs.

Helpful
March 11, 2024

Easy to work it's with* Quick and accommodating. Professional as usual and informing Thank you More

by Matt Mauldin
Recommend Dealer
Yes
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Mar 13, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we are pleased to hear that your experience at Byers Mazda was an easy and quick one. Our staff always strives to be accommodating and professional, so it's great to know that we were able to meet those expectations. Thank you for choosing Byers Mazda and we look forward to serving you again in the future!

Helpful
March 09, 2024

Michael made my Mazda experience fast, easy and enjoyable. He helped get me in the vehicle I wanted, for the price I was looking for! More

by Sydney Walton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, we appreciate your feedback! We are so pleased that Michael was able to make your car buying process fast and enjoyable. We strive to provide excellent customer service and we are thrilled to hear that he was able to find you the perfect vehicle at a great price. Thank you for choosing Byers Mazda, we hope you enjoy your new car!

Helpful
March 09, 2024

Ken King always does a great job for me and for my Mazda. Much appreciated. More

by SBERGEMANN
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Mar 11, 2024 -

Byers Mazda responded

Thank you for your kind words about Ken King and Byers Mazda. We are so glad he provided excellent service for you and your Mazda. We appreciate your continued loyalty and thank you for taking the time to leave a positive review. We look forward to providing you with the same great experience in the future!

Helpful
March 08, 2024

I always have a great experience at Byers Mazda with any service that I’ve had with them! More

by Sjstotridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Byers Mazda responded

We are delighted to hear that your experiences at Byers Mazda have always been great! Our team strives to provide top-notch service in every area of our business and we are thrilled that we have accomplished this for you. Thank you for being a loyal customer and choosing Byers Mazda for your automotive needs. We look forward to continuing to assist you in the future!

Helpful
March 06, 2024

Ray was very helpful and got a great deal for us. I’m so happy for that. He made sure we know each and every detail and always clarified any doubts we had even after the delivery. Other employees are More

by praneethakotikalapudi1098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Byers Mazda responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that your car-buying process was such a positive one and that our staff, especially Ray, were able to get you a great deal. We strive to make sure all our customers feel confident in their decision and receive top-notch customer service throughout the process. Thanks for choosing Byers Mazda and giving us the opportunity to serve you!

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