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Byers Toyota - Service Center

Delaware, OH

4.5
1,306 Reviews

1,306 Reviews of Byers Toyota - Service Center

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January 09, 2020

Great Been with Byers for over 15 years and sales and service are the Best and will always go back to a great dealership. Thank You More

by beachflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Warvel, Tyler Hopkins
Jan 09, 2020 -

Byers Toyota responded

Thank you for continuing to choose Byers, we greatly appreciate your continued support! We ask that you please give us a call if there is ever anything we can do to help!

January 08, 2020

Quick, efficient and courteous! We had all our questions answered, all services that were due finished in a timely manner, and were on our way within the hour! What more could one as More

by TROTH99
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

January 08, 2020

Always a great experience in this service department! They get you in and out as quickly as possible, keep you informed, and are super friendly. More

by BREEJS007
Recommend Dealer
Yes
Employees Worked With
Jameson Church
Jan 17, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

December 27, 2019

Fast Oil Change They completed our oil change quickly and we didn’t have to wait in store. We were able to go get lunch and they called when they were done. More

by KRISTINKIMMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 26, 2019

Disappointed I've used Byers service center for several years and have always left feeling confident that my auto was road worthy and safe on the highway. As I dro More

by IN2MUSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My receipt says Gynnae Britton but I never saw her.
Jan 02, 2020 -

Byers Toyota responded

We understand your confusion, and want to offer some insight. We strive to provide the best experience possible, and when it comes to additional items in the inspection we must first discuss with the customer. We know it would be easier to just go ahead and replace the filter, but it would change the price and quote we provided, this could lead to many unwanted charges for customers. We strive to be as transparent as possible, and we are sorry that it felt as though your service was lacking. We promise we were doing our best to provide a complete service that you would be proud of. With that said, please shoot us an email to jwarvel@Byersauto.com if you have any further questions. We are here to help!

December 24, 2019

Awesome customer service! They treat you like family. I had an awesome experience with Shayne Becker and the service team. I got my oil changed and tires rotated in no time! More

by Morganlutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 18, 2019

10,000 maintenance service Byers Toyota has been absolutely wonderful to work with from day one. The salesman was over the top helpful and continues to check in with me since my More

by MSRUTHERFORD82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley, Tom Bray
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 17, 2019

one year service was done quickly.Without any cost. Job well done on time without any cost. Other issues were dealt and resolved. Nice waiting area with coffee service. Area was clean and pleasant. More

by RAAJDIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 17, 2019

Experience Great friendly experience! Staff was knowledgeable, positive, and customer friendly. Appreciate the constant communication and personalized attentio More

by REEDER04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 16, 2019

Didn’t put things back My steering wheel wasn’t locked back into place and the wires for my backup cam and sound system were yanked out. The microphone that I had to do hand More

by KDYE1989
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tara Farmer
Dec 17, 2019 -

Byers Toyota responded

We are sorry to hear we were unable to provide an excellent service experience for you and we apologize for that. We understand your frustration and can assure you it will not happen again.

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