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CJ Wilson Mazda of Ventura - Service Center

4.6

312 Lifetime Service Reviews

6500 Auto Center Dr., Ventura, California 93003

312 Reviews of CJ Wilson Mazda of Ventura - Service Center

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November 15, 2017

"Quickest full service"

- IRISHSPINNER25

I brought my car in for the usual service however it was approaching 30,000 miles and needed additional services. Jen went over everything and it was finished before the 2 hours that I was initially told. Great service!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 17, 2017 -

CJ Wilson Mazda of Ventura responded

Thank you for the kind review. We are so happy to help and thankful you are part of the ZoomZoomNation!

November 13, 2017

"A bit expensive"

- Mark Babbitt, DDS

Sorry but replacement of a trim piece that is applied with adhesive should not cost $180!(part and labor) I was a bit surprised to find out the cost for labor of applying an adhesive to stick a trim part back on a vehicle costs $125. I do work literally ON people and some of my procedures do not COST $125!

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Recommend Dealer
Yes
Employees Worked With
I don't know
Nov 13, 2017 -

CJ Wilson Mazda of Ventura responded

We are sorry and agree that unfortunately some repairs are costly. We do guarantee our work for 12 months or 12,000 miles if something were to happen we are here for you. We try to keep our cost competitive. Thank you for your business .

November 03, 2017

"Great service"

- SILVIMINERO

Jen was really helpful and considerate-she made a courtesy car happen and I am so appreciative. This is huge for me! My car was done quick and it was washed as requested!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 13, 2017 -

CJ Wilson Mazda of Ventura responded

Thank you for the great review. Welcome to the ZoomZoomNation!!

October 30, 2017

"Best Place to Get Car Serviced"

- QHAUCK

I have never had a bad experience here. Always friendly and top notch service. Service department always makes sure all your questions are answered and you are satisfied.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2017 -

CJ Wilson Mazda of Ventura responded

We are so glad to hear this! Thank you for being part of the ZoomZoomNation!

October 30, 2017

"Routine Oil change at dealership"

- begsaad

It was my first oil change service experience at Mazda dealership. They took care of everything from oil change to car wash within in 1 hour. Ray Gonzales and other staff members were polite, courteous, and very professional. Great service

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 30, 2017 -

CJ Wilson Mazda of Ventura responded

So thrilled to hear this! Thank you for being part of the ZoomZoomNation!

October 25, 2017

"Jennifer Lange is the best! "

- TODDMGARRETT

Jennifer Lange is the best! She is very personable and scheduled my car for its 30K service. She made sure loaner car was ready and followed through with a phone call notifying me the next day that my car was ready. She took care of the billing and had my car ready and washed. Excellent!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 27, 2017 -

CJ Wilson Mazda of Ventura responded

Thank you for the great review TODDMGARRETT!! Thank you for joining the ZoomZoomNation!!

October 23, 2017

"Always great service!"

- BCBARTON

Jennifer assisted me in getting my car serviced. She was able to answer any questions I had and gave recommendations when needed. My car car was serviced and on the road very quickly which include a car wash. Thanks Jennifer!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 23, 2017 -

CJ Wilson Mazda of Ventura responded

This is so great to hear BCBARTON! Thank you for being part of the ZoomZoomNation!

October 20, 2017

"Applying the protective coating "

- MARILYNMCHARDY

A pleasant yet business-like experience from making the appointment, day of service processing, accessing the loaner for the day and then communication when my car was about to be ready was highly efficient and friendly. Mason (salesman) was even on hand with popcorn at the end of the day and to send me off with a smile.

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Customer Service
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Lange
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mason Robertson
Oct 23, 2017 -

CJ Wilson Mazda of Ventura responded

We really appreciate your feedback and your business. Thank you for joining the ZoomZoomNation!

October 16, 2017

"Always awesome and friendly service"

- MMM22

I've never had a bad experience in the few years I've been coming here. Staff is always welcoming and friendly, especially Jennifer! I always look forward to going there and seeing her. They always have you in and out in a timely manner, with awesome service; I've never had an issue with anything I've had done to my car.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 17, 2017 -

CJ Wilson Mazda of Ventura responded

Thank you so much for your feedback. Thank you for being in the ZoomZoomNation!

October 16, 2017

"Friendly, quick service"

- Mark_Ventura

The service here is always quick and the staff (Ray this time) and always respectful, helpful, and cheerful. Way better than the service departments at some of the competing dealers nearby.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 16, 2017 -

CJ Wilson Mazda of Ventura responded

Thank you so much for the great review. Thank you for joining the ZoomZoomNation!

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