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Cadillac of Arlington

Arlington, TX

4.5
289 Reviews

2001 North Collins Street

Arlington, TX

76011

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Showing 289 reviews

March 18, 2023

Everyone was nice and friendly. They took care of me in a timely manner. Enjoyed the visit. More

by Shirley.lynch4
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hendrickson
March 17, 2023

Worst service experience ever. Appointments don’t mean anything to them. The key to our XT4 were in the basket and no one called us. More

by cawade
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael McCain
March 16, 2023

Has to be left for repair. .EXTREAMLY INCONVIENT..DOWN TO 1CAR & YALL DO NOT HAVE A LOANER VEHICLE 4A MINUTE More

by Sickcadillac61$
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley EPTING
March 16, 2023

Worst customer service Experiance ever! !! and they kept my vehicle for a month before it was fixed. I will never go back!! More

by mikewallpromo
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean customer service manager and Ariel
February 25, 2023

My service advisor Ashley was great. She went above and beyond to secure my satisfaction More

by dmallen58
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley service advisor
February 22, 2023

Ashley was very helpful, communication was excellent, everyone else were professional. When I picked my car up, it was clean, like brand new More

by lea.wibker
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Epting
February 22, 2023

I wish they had a person to deal with small repairs so they wouldn’t have to wait 3 hours just to tighten a screw. Like me. And someone to review the work that has been done. So they don’t have make anoth More

by etg921
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
February 20, 2023

Great service! The ride to and from the dealership means a lot! Everyone was very helpful. More

by Linda
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachell
February 17, 2023

Did not receive a copy of my paperwork, after waiting 1:45 for a scheduled routine maintenance. Then I was unable to get a copy after calling back until Monday. More

by O T Wood
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rochelle - service
February 12, 2023

I love the sales team at Frank Kent. They have earned my business for life More

by Brooks.christy74
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood, Chauncey Bivins, Candess Watson, Tony Canady, John Brunson, Travis Trenkle
Feb 12, 2023 -

Brooks.christy74 responded

Thank you for your service

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