Cadillac of Arlington

Everyone was nice and friendly. They took care of me in a timely manner. Enjoyed the visit. They took care of me in a timely manner. Enjoyed the visit. More

Worst service experience ever. Appointments don’t mean anything to them. The key to our XT4 were in the basket and no one called us. Appointments don’t mean anything to them. The key to our XT4 were in the basket and no one called us. More

Has to be left for repair. .EXTREAMLY INCONVIENT..DOWN TO 1CAR & YALL DO NOT HAVE A LOANER VEHICLE 4A MINUTE .EXTREAMLY INCONVIENT..DOWN TO 1CAR & YALL DO NOT HAVE A LOANER VEHICLE 4A MINUTE More

Worst customer service Experiance ever! !! and they kept my vehicle for a month before it was fixed. I will never go back!! !! and they kept my vehicle for a month before it was fixed. I will never go back!! More

My service advisor Ashley was great. She went above and beyond to secure my satisfaction She went above and beyond to secure my satisfaction More

Ashley was very helpful, communication was excellent, everyone else were professional. When I picked my car up, it was clean, like brand new everyone else were professional. When I picked my car up, it was clean, like brand new More

I wish they had a person to deal with small repairs so they wouldn’t have to wait 3 hours just to tighten a screw. Like me. And someone to review the work that has been done. So they don’t have make anoth they wouldn’t have to wait 3 hours just to tighten a screw. Like me. And someone to review the work that has been done. So they don’t have make another trip. I live in Burleson Tx I took my car to have the wiper control fixed and noticed the rear view mirror was loose, so I had to go back and make another trip. So disappointed. More

Great service! The ride to and from the dealership means a lot! Everyone was very helpful. The ride to and from the dealership means a lot! Everyone was very helpful. More

Did not receive a copy of my paperwork, after waiting 1:45 for a scheduled routine maintenance. Then I was unable to get a copy after calling back until Monday. 1:45 for a scheduled routine maintenance. Then I was unable to get a copy after calling back until Monday. More