I can't rave enough about this place. The salesman you want to talk to is Robert Rowan for sure.
I got in touch with Robert based on his reviews on cars.com (5/5) and that review certainly undersells his integrity. I had been searching long and hard for a good deal on a limited edition Supra, and made the hike all the way from Washington D.C. because of Robert's promptness, honesty, and straight shooting. There were other deals on the table from several dealerships in within my range (Looking at you Boardman, OH 👀) but their service and sales people were the slick talking, pocket checking, sales people that created the stereotype.
...You won't find that at Cain Toyota, and you certainly won't get it from Robert Rowan.
Within a week we discussed options via text messages, financing, delivery/pickup options (I chose to pick it up) and he went out of his way to make himself available to me after hours if I had concerns. Because I chose to pick the vehicle up, I had to book a rental that I dropped off at the nearest airport - thinking "I'll just have to Uber to the dealership when I get there".
Robert & Cain Toyota wouldn't stand for it, and picked me up from the local airport in one of their service rentals.
I definitely walked away feeling like I got the best deal for my money and ABSOLUTELY the best on service and salesmanship for certain from Robert. I hope the others were paying attention to him because this is how it's done.