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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

May 10, 2024

Robert always clearly explains what work is needed to resolve the issue at each visit. More

by MARCUS29731
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales - service department
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May 10, 2024

Ryan was kind and very helpful. My oil change was finished before the time I was told it would be done. More

by missyfrphx
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schumaker
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May 10, 2024

I’m always pleased to work with Ryan for my service needs. He is very pleasant and very helpful. More

by robertauchter
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schumaker
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May 10, 2024

Very Friendly staff ! ! Titus was an amazing personality from the start. He really listened to my concerns. More

by evan
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Titus
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May 10, 2024

Difficult to get an appointment. Didn’t solve the problem. Service writer was knowledgeable and polite More

by kevinreis
Recommend Dealer
No
Employees Worked With
Noah, did very well
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May 13, 2024 -

Camelback Toyota responded

Our team would be happy to go over our findings with you. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss your concerns further. Thank you.

May 10, 2024

Titus Petty is outstanding-he is very knowledgeable and is so helpful. Thank you Titus for the superb service- you're the best! More

by msc9966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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May 10, 2024

Camelback Toyota consistently provides excellent service in a relaxed atmosphere. No pushy sales for additional items found during service. More

by JROMINEAZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service
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May 10, 2024

The service is fast and the people are pleasant but they upsell you to death when they servicevyour vehichle often recommending things you dont need. Very annoying More

by andypatrolguy
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien
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May 10, 2024 -

andypatrolguy responded

When you service customer's vehicles please stop the up selling. It is very annoying.

May 13, 2024 -

Camelback Toyota responded

Andy, our findings stem from both physical inspection as well as manufacturer recommendations. These are optional to the customer but we want them to have the best information regarding their internal components. Should you have any further questions, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 10, 2024

Aaron took care of getting me in for service and the work was done as promised. I appreciate Camelback Toyota sticking to their work and completing the work just as they said they would. I will continue to b More

by Moonyworld13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Arce
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May 10, 2024

Peter was very helpful and friendly. He communicated clearly and was not pushy with trying to upsell. More

by ElleCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
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