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Campbell Chrysler Dodge Jeep Ram - Service Center

Benton, AR

3.7
40 Lifetime Reviews Review Dealership

40 Reviews of Campbell Chrysler Dodge Jeep Ram - Service Center

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December 30, 2020

"The service department has had my Jeep for FIVE weeks and..."

- angieogilbert

The service department has had my Jeep for FIVE weeks and have blamed it on every other department, including a sales manager and the collision center.

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Recommend Dealer
No
Employees Worked With
December 24, 2020

"Was very useful & patient with my car purchasing decision..."

- SO.URBAN

Was very useful & patient with my car purchasing decision never once pressured me to make a heisty decision you all will see me again thanks

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Bowen
November 14, 2020

"I had a good experience with purchasing my new truck, but..."

- DGARRETT5

I had a good experience with purchasing my new truck, but the service Dept is horrible. They were rude and not knowledgeable about the product. Service Dept is very important to me. Would recommend Campbell but cannot with the current service Dept.

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Recommend Dealer
No
Employees Worked With
Other Employees : Chance Rowland
October 27, 2020

"i have taken my 2019 ram 1500 to campbell 4 times they..."

- BAJ2673

i have taken my 2019 ram 1500 to campbell 4 times they say cant make it duplicate the problem every time so i took it to steve landers in little rock wasnt there 30 minitues and theycame out and told i needed wheel bearings but campbell alined my truck about 4 weeks before this and didnt say anything about them being bad and i went to get them to realine my truck but was told i would have to pay to have it done even thow they alined it with bad wheel bearings witch i think is xxxxxxxx

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Recommend Dealer
No
Employees Worked With
dont know
October 20, 2020

"Terrible customer service. They didn't answer my..."

- Ycast

Terrible customer service. They didn't answer my concerns, yet they charged me for a "diagnostic". It was a hassle to schedule and get answers. Bad service.

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Recommend Dealer
No
Employees Worked With
June 28, 2020

"This dealership was amazing! When we arrived everyone was..."

- Mya A.

This dealership was amazing! When we arrived everyone was so nice and welcoming! My family and I had the run around with the first dealership but Mr. Mike was excellent with helping us and very patient! I will be coming back to him in the future. Thank you Campbell’s Dealership!

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Recommend Dealer
Yes
Employees Worked With
June 02, 2020

"Friendly staff but very busy in the service department...."

- lil-red1979

Friendly staff but very busy in the service department. Very helpful when they get time to help the customers. Very clean facilities. Very knowledgeable. The end

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Recommend Dealer
Yes
Employees Worked With
February 08, 2020

"Best experience my husband and I have ever had at a..."

- Ashley Duke

Best experience my husband and I have ever had at a dealership! Mark Whittle is by far the best. He kept it honest and delightful the whole time. I would recommend him to anyone! Thank you, Ashley and Kyle Duke

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Speer
December 23, 2019

"Service after the sale"

- David

We worked with Ray Kuhl when we bought our 2017 Pacifica. He worked with us and sales management until we got what we thought was a fair deal. Ray was always upbeat and friendly. He helped ensure that the agreed upon fixes were satisfactory. He helped us three months after the sale with a repair that was botched by another Chrysler dealer. Helpful sales and friendly competent service. Great combination.

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Recommend Dealer
Yes
Employees Worked With
Ray Kuhl
September 21, 2019

"Always Can’t Duplicate"

- jetwyrm

Every time there’s a problem their first response is they can’t duplicate it. This went on with our first van we had 13yrs, and now with our second ban we’ve had 2yrs. The other problem is they do no quality control after work has been done.. So 1-2 months later we find a problem that should have been found before they released our van back to us. Absolutely ridiculous!

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Recommend Dealer
No
Employees Worked With
Service
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