Camping World of Asheville

I would like to thank the service department for taking care of us when we had an emergency problem. We were traveling from Florida back to Ohio when one of our hydraulic jacks began leaking fluid. The ser care of us when we had an emergency problem. We were traveling from Florida back to Ohio when one of our hydraulic jacks began leaking fluid. The service department fixed us up by strapping it up in place so it wouldn’t drop down while we were driving home. We made it home safe and sound! Again, thank you to the whole service department that helped us when we needed it most!!! Sincerely, Debbie and Dan from Ohio More

Camping World Service is a waste of your money and time. Their Technicians are not trained, and the turnover is high. The charge for fake services they don't or can do properly, and do not care about cust Their Technicians are not trained, and the turnover is high. The charge for fake services they don't or can do properly, and do not care about customer service. Continue reading to hear my issues. Had a RV systems check done. Everything passed. However, after a few days at home, my Propane alarm went off. I replaces the sensor, since they checked for leaks already and it passed, and the sensor was about 6 or 7 years old. However that was not the problem. I purchase my own leak detector and found 3 propane valves leaking. There systems check, including a water column check of the propane found no leaks (and the water column check is supposed to be the most accurate). Must not be trained in the use of it, or just faked the check. After taking it back for the leak, they could only find 2 of the leaks (after I told them of the three leaks found and where). I havd to explain the 3rd leak location exactly, then they found it. This is RIDICULOUS. They were going to order parts, but after 133 days, and not hearing anything back from them, they lost track of the request for parts, then wanted me to pay over $1000 for them just to order them (for three valves). Again RIDICULOUS. Then they insisted I pay for work I already paid for, 4 months earlier. Again, RIDICULOUS. Then they said I need to order the parts. I spent and hour online and found all three, brand new. They said if I find the parts they would install them (for a cost) If that is the case I can go elsewhere. In any case I found all the parts within about an hour online (total, just over $200), not the over $1000 they claimed. Again, RIDICULOUS. And this is what they do for a business. Needless to say, I will have the parts installed elsewhere, with real technicians. I also paid to have a Sealtech leak service, they indicated they found the leak, patched it up (charged for the test and the repair. But the leak is still there. There is a year warranty on the work, but taking it in may be a waste of time. Ok keep in mind, the total time my RV was at Camping world was over a month (two trips, one for the initial service and Sealtech, and another trip to have them verify the leaks they missed, so they can order parts, they did not order, then say 4 months later I needed to pay $1000 in order to order parts, the could not find. RIDICULOUS. I contacted Sealtech to inquire if they are qualified to do the Sealtech work. They indicated that should be. But Sealtech just sells the product. I guess Camping World just fakes it and takes your money. So to summarize: 1. RV at Camping World for at least 3 weeks to do a System Check and the SealTech. Both of which they failed at doing correctly 2. Another week to have them verify what they missed with the Propane leak, which I had to find. Did they offer any credit for the inferior work they did and caused me to drive over an hour each was, twice for them to figure it out. "NO". 3. Not ordering the parts for 4 months, then telling me I had to pay over a $1000 for order the parts. 4. Claiming I had not paid a previous bill, and that is why they did not order the parts. Of which management had to figure out I already paid my previous bill. 5 They telling me I had to order the parts myself, they they would install (at there RIDICULOUS rates, with poor quality Technicians). 6. I ordered the 3 valves within about an hour for just over $200 with tax and shipping. I found another RV repair, explained this to them. They seem to have heard about some of these same issue with Camping World, and there lack of quality service. I imagine, that is why they keep busy. More

service dept is an absolute nightmare. everything you read in the 1-2 star reviews is true and then some. service manager was extremely rude and arrogant. they took forever and impossible everything you read in the 1-2 star reviews is true and then some. service manager was extremely rude and arrogant. they took forever and impossible to get anyone on the phone. charged a fortune. scratched brand new rv. totally screwed up the install causing a total failure and damage to the rv's exterior. took months to resolve and cost us a lot of time and almost an extra $1000! they are H O R R I B L E!!!! More

Went to look at motor homes , they wanted my driver license before they would show me one license before they would show me one More

Service department is an absolute nightmare! They had our camper for over 2 months to complete a warranty repair and put on 4 new tires. The warranty repairs went ok, but they didn't order the They had our camper for over 2 months to complete a warranty repair and put on 4 new tires. The warranty repairs went ok, but they didn't order the tires when we told them to then they ordered the wrong tires and the price kept going up. After 3 weeks of this nonsense my husband went out there because they wouldn't return our calls in a timely manner and when they would they wouldn't leave a message with any kind of status. When my husband got there they had 2 tires put on but not all 4. In a previous conversation, we were told that the price would be no more than 750. When we asked this last time they said it would be between 500 and 1000. Not sure how you get that big of a swing when tires are already there and 1/2 way put on. Then when we finally spoke to someone they tried saying it was a supply chain issue. No, it's a lying and lazy issue on Camping World's part. I'll be so glad to just get the camper back and find somewhere else to service it going forward. More

Hard to get anyone on the phone and when questioned about it they didn't know they had a call to return. Have waited for 3 hours to get a return call. it they didn't know they had a call to return. Have waited for 3 hours to get a return call. More

We just had our WInnebago Era serviced at Camping World of Asheville And I’m happy to report a very good experience with their service department. I never had to wonder when or if it would be fixed as comm of Asheville And I’m happy to report a very good experience with their service department. I never had to wonder when or if it would be fixed as communication with Ben in the service department was excellent. I now feel comfortable that I have found a place for all my service needs on our class B van moving forward and very pleased that Ben was our service advisor as he was wonderful to deal with! I highly recommend Ben and Camping World!! More

Two months ago my son bought a Millard camper at camping world Asheville NC . On their first use of the brand new camper the wheel fell off while driving on the highway. The camper now sits in FT pierce F world Asheville NC . On their first use of the brand new camper the wheel fell off while driving on the highway. The camper now sits in FT pierce Florida with all their cloths in it . It’s been there for the last 7 weeks … the mechanic with camping world told us that the factory forgot to put grease on the wheel … he told me to call the factory to tell them what had happened so this doesn’t happen again.. the factory and camping world have been excruciating slow at helping us .. I would never do business with Camping world ever again… check the better business bureau to see almost one thousand people who purchased campers at camping and receded horrible customer service More

I ordered a refrigerator from camping world online. This has been a nightmare. They processed the order with no problems. Took my money and said it shipped in 2 or 3 business days. 15 days go by and I call has been a nightmare. They processed the order with no problems. Took my money and said it shipped in 2 or 3 business days. 15 days go by and I call customer service. I am told 8t is scheduled to go out on Friday. I wait another week and call again. 20 days later and they are just submitting my order to the vendor. Was told it was going to be 2 or 3 more weeks before it is ready to ship. So I was lied to about the shipping on Friday. I was lied to to make the purchase. Was not prepared for the string of BS so we have cancelled my order. Still waiting for my 1800$ back. We will be er shop from camping world. We do not recommend them to anyone. More

Beautiful site with very helpful employees.We enjoyed Beautiful site with very helpful employees. We enjoyed our visit to this store and all the information we received. And friendly people on the phone Beautiful site with very helpful employees. We enjoyed our visit to this store and all the information we received. And friendly people on the phone and the fast return on my phone call. More