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Camping World of Fredericksburg

Thornburg, VA

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181 Reviews

6101 Mallard Road

Thornburg, VA

22565

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181 Reviews of Camping World of Fredericksburg

March 22, 2024

Terrible service now I have to drive to Indiana to get it fixed. Please call me there is so much more... From the service advisor Alicia Lucas to the techs to the warranty coordinator to the Service lead who More

by Yellowcorvette74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia Lucas. And Emma
October 09, 2023

If I could steer anyone away from them simply for their customer service and service repair department I would. My unit was brought in, and the service department was told what I could see was wrong, not w More

by Sleepless in las vegas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia, Emma, Sales Manager
September 03, 2023

This is the WORST dealership, especially Service. They have had our truck and camper for over two weeks, couldn’t communicate that it was ready/not ready, didn’t want to release it to us because they More

by thebowengang2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy
August 17, 2022

Ok so this is going to be a long review, but I encourage you to take the time to read it. At the end of June 2022, we walked into the Camping World of Thornburg solely because they had cheaper prices then More

by chippburgoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson Michelle, Sales Manager Orlando, General Manager Tim Swick
April 22, 2022

I can't say enough praise for Melanie and Mark in the parts department. I had some issues with some trim and some cushions that my dog damaged. They were both so helpful getting me the replacements I n More

by A. Wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie and Mark in the parts dept.
April 11, 2022

I would not recommend them at all. Poor customer service in the service department when you are put on a waiting list for them to look at your camper in April but will not be able to s More

by Laser4ubybb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
May 22, 2021

I'm just going to say that there is a technician here that went above and beyond to solve my electrical issue. THANK YOU STONE! When 2 visits to a different dealership couldn't resolve the problem, I too More

by Boozel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stone
September 25, 2020

Christopher has been a pleasure to work with and done a outstanding job caring for our needs! At this point the dealership experience has been good. I am waiting for my camper to be delivered. If its n More

by randalljr2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER
October 14, 2019

Don Bradley was a great salesmen. Beyond that don't go near Camping World of Fredericksburg, VA and Gander RV are an incompetent group of companies. We purchased a 2019 Forest River Forester MBS 2401W in Apr More

by Sarabelle
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don, Dan Kinser-GM, Sherry Archie-Finance Mgr, Richard Roberts-Service Mgr, Mike Mercier-Service
July 23, 2019

Do Yourself a Favor.....Go Somewhere Else! Do yourself a favor....go somewhere else. A frustrating, horrible experience! The sales person will promise you anything and after the deal is s More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad, Don, Matt, Chance, Chris
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