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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,799 Reviews

4,799 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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December 03, 2022

Associates are friendly and helpful and made sure everything was satisfactory. We were very pleased More

by suzrn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lewis
Dec 05, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 02, 2022

My truck was in for a front end problem. They changed one part and I still had the problem all the way home. Had to bring it to another dealer and wait 2 weeks to get my truck back and lost More

by crazyoconnell27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com. We hope to hear back from you soon.

December 02, 2022

It was simple routine maintenance; everything went smoothly; people were courteous; no issues. I really appreciated the inspection done on other to see if there were any issues. Website was easy to More

by ShareeBaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 02, 2022

Prompt service with exceptional people. They took really good care of me and my vehicle will be going back for all my repair needs More

by bryant.l.luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Great to see you back again!

December 02, 2022

Complete care for us customers! Took care of the problem & found a bad tire! Had me taken care of in 40 mins More

by john.augeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase!
Dec 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 01, 2022

Extremely Attentive, cares about their customers and getting their vehicle repaired , very professional can’t go wrong with choosing this dealership More

by mazelhuyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 01, 2022

I have no words for how thankfully I am with the service provided by Chris at Cape Coral CDJR dealer service department. I truly appreciate it! I prefer to drive the 65 minutes from Naples, and get this kin More

by Miguel Font
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 01, 2022

Lisa was great got me right in and both new key fobs are working great. More

by jaynegayhart
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 01, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Great to hear from you again, Jayne! Have a great day!

November 30, 2022

Issue resolved promptly, extra part provided for any future issue, and was in and out within an hour. More

by Creynoldsfsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim - service manager
Dec 01, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2022

Check in has no direction for new customers as to what to do and clipboard service person had no record of my appointment when I got there after showing him my confirmation email. Stated that they’d try to f More

by mjbxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the clipboard service person and I thought the gentleman that I had to sit with inside was named Scott
Nov 30, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

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