Cape Coral Chrysler Dodge Jeep Ram - Service Center

We had made an appointment for a Saturday. Staff told us it might be done (recalls) if parts were available. Monday morning- not ready!!! This a work van. We live 1.5 hours away. It was vitally important to it might be done (recalls) if parts were available. Monday morning- not ready!!! This a work van. We live 1.5 hours away. It was vitally important to have this ready by 8am as requested. We have been charged for something that was already “repaired” once. If we didn’t have to come to Cape Coral, we wouldn’t!! More

Sonja was refreshing to deal with on my oil change. Setting me up with lift for a ride is literally genius. Makes dropping and picking up a breeze. Very happy with my visit Setting me up with lift for a ride is literally genius. Makes dropping and picking up a breeze. Very happy with my visit More

Service was quick. Did not attempt to sale me unnecessary items or repairs which is a great thing. I have always had good service from this dealership ! items or repairs which is a great thing. I have always had good service from this dealership ! More

Ryan did a great service recovery from the week before. Due to this recovery, I will be back to the dealership. Thank you Ryan. Nice Job Due to this recovery, I will be back to the dealership. Thank you Ryan. Nice Job More

Ryan, went out of his way to have my vehicle fixed and out the same day. He will be my service advisor as long as I am in Cape Coral. out the same day. He will be my service advisor as long as I am in Cape Coral. More

Had an issue with my Rams backup camera. They replaced the camera no questions asked. Also had brakes inspected due to a squeal, and was told everything looks ok. They had me out of there in roughly an ho the camera no questions asked. Also had brakes inspected due to a squeal, and was told everything looks ok. They had me out of there in roughly an hour and a half. More

My experience for my Jeep services were excellent. From My experience for my Jeep services were excellent. From the moment I drove into the service dept to the moment my Jeep service completion. Thank you My experience for my Jeep services were excellent. From the moment I drove into the service dept to the moment my Jeep service completion. Thank you Javier Gonzalez and team for an excellent quality experience. More

I had set up an appointment for 11 am and had signed in online. brought the car in at 8:30 am. information was put into an iPad type computer. called at 2ish. was on hold for 5 min. no one was assigned t online. brought the car in at 8:30 am. information was put into an iPad type computer. called at 2ish. was on hold for 5 min. no one was assigned to it. called an hour later. Told that Juan Flores was assigned to it. Job not complete at 6:30. Juan asked me who was assigned to it. I said he was. Was charged over $60 for an oil change. Not charged for tire rotation. The tires were still low on air. Emissions test was not completed. Engine light is still on. Traction control light is still on. Not happy. Will not be back. More

What a great group! Christoffer kept me well informed of the progress of my repair and offered me suggestions of what else to do next. The bill was lower than the estimate! How often does that happen? the progress of my repair and offered me suggestions of what else to do next. The bill was lower than the estimate! How often does that happen? More

This is my first time taking my vehicle to the dealership for service. I was very pleasantly surprised by the quality of the service and the friendliness of the customer service rep. We definitely would retu for service. I was very pleasantly surprised by the quality of the service and the friendliness of the customer service rep. We definitely would return the dealership for future service on my vehicle. Very happy with the experience. More