I'm not a typical customer that takes the time to
write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provid
write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provides when my daughter has a need for service, that it is so exceptional, that I'm compelled to write a review. Imagine what it's like to have a teenager that is 4 hours away, and there is a problem with the car she/he drives. Needless to say, as a parent, your heart stops with worry and concern that your child is somewhere stranded and alone. Anyway, Ian has been such a wonderful extension to my wife and I, even though he didn't know it, because he has always been great with helping her and of course the service and care the entire team provides to the car, is beyond wonderful. It makes it really easy knowing that you can send your teenager to a place that won't take advantage of her youth and inexperience. If you ever have a need, which I can understand that most, if not all, of us dislike dealing with the upkeep of our vehicles, it's a downer, but we have to as that's the way it works. Feel comfortable going to Capital BMW Service Center and if you're fortunate enough to have Ian Wyre, as your Service Consultant, you're in GREAT hands. I've never met the man but being a man myself, and I'm not a warm and fuzzy one about anything but my wife and kids, he makes me feel that there is hope in the world of service. Thanks for everything you do for people like me Ian and my family so appreciates the care and concern you've provided to our daughter during her every BMW service needs. Thank you.