Capital BMW - Service Center

I'm not a typical customer that takes the time to write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provid write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provides when my daughter has a need for service, that it is so exceptional, that I'm compelled to write a review. Imagine what it's like to have a teenager that is 4 hours away, and there is a problem with the car she/he drives. Needless to say, as a parent, your heart stops with worry and concern that your child is somewhere stranded and alone. Anyway, Ian has been such a wonderful extension to my wife and I, even though he didn't know it, because he has always been great with helping her and of course the service and care the entire team provides to the car, is beyond wonderful. It makes it really easy knowing that you can send your teenager to a place that won't take advantage of her youth and inexperience. If you ever have a need, which I can understand that most, if not all, of us dislike dealing with the upkeep of our vehicles, it's a downer, but we have to as that's the way it works. Feel comfortable going to Capital BMW Service Center and if you're fortunate enough to have Ian Wyre, as your Service Consultant, you're in GREAT hands. I've never met the man but being a man myself, and I'm not a warm and fuzzy one about anything but my wife and kids, he makes me feel that there is hope in the world of service. Thanks for everything you do for people like me Ian and my family so appreciates the care and concern you've provided to our daughter during her every BMW service needs. Thank you. More

We limped into Capital BMW with almost no power (pulling our Airstream Trailer)! It was 4:30 pm and closing time. Ian greeted us with a big smile and immediately sprang into action. He arranged for a te our Airstream Trailer)! It was 4:30 pm and closing time. Ian greeted us with a big smile and immediately sprang into action. He arranged for a technician to stay late to analyze the problem. We required a part which had to be ordered. We asked if we could spend the night in our trailer in the parking lot ( having no way to get to a hotel. Ian parked out trailer in a suitable location. As we emerged from the trailer the next morning Ian greeted us with a big smile and the good news that the part had been delivered!! We were astonished at such prompt service. Within no time the car was ready. Ian also arranged to have the fluids checked and the tire pressure. Very reassuring for two women on a 4 month road trip far from home. I also mentioned that our keys were not functioning very efficiently - he quickly replaced the batteries- no charge. We were amazed at the level of service - incredibly friendly and efficient. I would not hesitate to have my car serviced here except it's a long drive to Tallahassee from Toronto!! Thank you Ian - you were truly a godsend for two damsels in distress. More

Many thanks to Ian Wyre for his immaculate and exceptional customer service during my service repairs today on my BMW Z4. I have had past service experiences at BMW dealerships in Miami, Fort Laud exceptional customer service during my service repairs today on my BMW Z4. I have had past service experiences at BMW dealerships in Miami, Fort Lauderdale, Orlando, Tampa, and several other cities across Florida. Capital BMW continues to remain in the highest regard for customer service, friendliness, service quality, and efficiency in comparison to these other dealerships. More

Amazing service!!! I have been with Capital Euro Cars for 6 years and have not had such great service!!!! Ian was very helpful and courteous! Thanks, Capital Euro Cars! 6 years and have not had such great service!!!! Ian was very helpful and courteous! Thanks, Capital Euro Cars! More

I would like to thank my service adviser Ian Wyre for his tremendous help on getting my truck serviced today. Though I had no appointment I was provided prompt great care and got my truck back the same day. tremendous help on getting my truck serviced today. Though I had no appointment I was provided prompt great care and got my truck back the same day. A big THANK YOU once again to Ian for his great friendly service. Thanks again Ian for your always friendly More

WE have always used Capital City BMW because of their service and friendlyness. So much so while the 2007 BMW 328i was in for service we ended up trading it for a 2013 BMW 328i service and friendlyness. So much so while the 2007 BMW 328i was in for service we ended up trading it for a 2013 BMW 328i More

The service at Capitol BMW of Tallahassee was really great. First, my service Adviser Ian Wyre is very professional. When my car was towed into the dealership Ian called and advised me of the arrival. great. First, my service Adviser Ian Wyre is very professional. When my car was towed into the dealership Ian called and advised me of the arrival. The the car was check for the problems Ian again contacted me and advised what needed to be done. He also explained what was covered under my warrenty. When My car service was completed Ian called and said" Ms Rhodes your vehical service is complete and it has been a pleasure serving you. " This made me feel very special and that they had my best interest at heart. Thanks Captiol BMW and My Service Advisor Mr, Ian Wyre. More

Lee Woodruff was outstanding, efficient, and went above and beyond to help us with our service problem. We were very impressed with him and the quality of service. and beyond to help us with our service problem. We were very impressed with him and the quality of service. More

Ian is my service advisor. He has been a wonderful addition to Eurocars. He is prompt and courteous. He offers quality service and ensures I have a great experience. addition to Eurocars. He is prompt and courteous. He offers quality service and ensures I have a great experience. More

7:30 appt: right on time Loaner car: ready to go Ian 7:30 appt: right on time Loaner car: ready to go Ian synced my iPhone to the bluetooth & had it up in running in less than 2 minutes. What a life 7:30 appt: right on time Loaner car: ready to go Ian synced my iPhone to the bluetooth & had it up in running in less than 2 minutes. What a lifesaver!!!! Rec'd. a telephone call from Ian at 10:30 - car would be serviced and washed and ready for pickup at noon. 1:00: picked up car, ready as promised. Ian, you are the epitome of customer service. Pleasant, polite and responsive. THANK YOU. More