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Capital Ford
Raleigh, NC
1,413 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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Purchase Time
Finance Experience
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 1,413 reviews
Verified Customer
Helpful April 18, 2024
The service was promptly completed. The explanation for not applying any pro-rated credit for old battery (originally purchased with an extended pro-rate (36 to 80 months) warranty) was The explanation for not applying any pro-rated credit for old battery (originally purchased with an extended pro-rate (36 to 80 months) warranty) was not acceptable. The new battery has only a 36-month full replacement warranty. Full cost of battery change was not explicitly detailed on service website. More
by Mark
Employees Worked With
Dylan LaFountaine
April 18, 2024
Not pushy, straight forward and professional but personable. Attentive and would go back in future and recommend. personable. Attentive and would go back in future and recommend. More
by Eze34
Employees Worked With
April 18, 2024
Still have outstanding issue for nearly a year. Quick Lane is where I still have the issue. Quick Lane is where I still have the issue. More
by JDCJNM
April 18, 2024
I was please with the service that was done to the brakes on my Ford Edge. on my Ford Edge. More
by ERICWATKIS
April 17, 2024
Easy to schedule, quick service. Everyone was very friendly. Appreciated the email with vehicle summary. Everyone was very friendly. Appreciated the email with vehicle summary. More
by tiffanybrookehines
April 17, 2024
Keinan was amazing throughout the purchase process and was very straightforward with everything we wanted to know. We are no strangers to buying or trading cars and this was one of the smoothest processes was very straightforward with everything we wanted to know. We are no strangers to buying or trading cars and this was one of the smoothest processes we have ever had. More
by Vjordan
Employees Worked With
Keinan Chetti
April 17, 2024
Dean is always so helpful and has great positive attitude, really enjoy working with Dean. attitude, really enjoy working with Dean. More
by SOQUELLARRY
Employees Worked With
April 17, 2024
Hunter was very nice he made the buy very easy and quick and was very available to answer any questions. The only thing I would comment on is they were supposed to have detailed my car, but they didn’t d and was very available to answer any questions. The only thing I would comment on is they were supposed to have detailed my car, but they didn’t do the glove box or the center console. It was dirty. More
by Bhegyi
Employees Worked With
Hunter,
April 16, 2024
They accelerated our repair so that we could make it out of town the same day. Very responsive! of town the same day. Very responsive! More
by DNEW061562
Employees Worked With
