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Capital Ford
Raleigh, NC
1,412 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 1,412 reviews
February 08, 2024
The service on my F150 was completed toward closing time. Dispite being late Austin spent alot of time going over the service completed, recommendations, and more importantly discussing a continuous issue I Dispite being late Austin spent alot of time going over the service completed, recommendations, and more importantly discussing a continuous issue I've had with the truck since it was new (serviced 6-times at another dealership and still occurring) and strategy for addressing if/when it happens again. I really appreciate the customer service! More
by pnagle57
Verified CustomerEmployees Worked With
Helpful February 07, 2024
Got the car I wanted. Wish it had a few less scratches. Purchasing was easy. Wish it had a few less scratches. Purchasing was easy. More
by nicadams_98
February 07, 2024
I will only take my C-Max to Ford for any work or maintenance it may need. I always get great customer service there. maintenance it may need. I always get great customer service there. More
by SANDRAMATHEWS228
Employees Worked With
February 07, 2024
Professional They did great thank you I'm very please with the job well done, I will recommend you guys with the job well done, I will recommend you guys More
by gumbypuga
February 07, 2024
I always get great communication and fair pricing from Capital Ford. I would recommend the Quick Lane Service Department to anyone. Capital Ford. I would recommend the Quick Lane Service Department to anyone. More
by JERRYP1
Employees Worked With
February 07, 2024
Austin did a great job of explaining what was needed and resolved my questions. I rate him as excellent both times that he has serviced my car. resolved my questions. I rate him as excellent both times that he has serviced my car. More
by JOEH1948
February 07, 2024
The labor I paid was unfair never again will I take to Ford for repair Ford for repair More
by macmccurdy10
Employees Worked With
February 06, 2024
Will went out of his way to diagnose and resolve a complicated wiring issue that had been created due to faulting work from another dealer. I can’t say enough how much I appreciate the service that wa complicated wiring issue that had been created due to faulting work from another dealer. I can’t say enough how much I appreciate the service that was provided. More
by Chris K.
Employees Worked With
