I had to get a Thule Cargo box installed this week prior to driving cross country. For starters they managed to fit me in during a very busy schedule. Kevin, Alex & John in Parts were unbelievably helpful, professional and considerate. If they are an example of the customer service Capital Luxury Cars offers -- then they are without a doubt the best. They were fast, efficient, fun, neat, and extremely professional. They gave me an amazing deal and were extremely sympathetic when they learned my wife had suddenly passed away. I left feeling great.