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Capital Luxury Cars

4.2

229 Lifetime Reviews

347 New Karner Road, Colonie, New York 12205
Call (888) 573-9293

Top Reviewed Employees

Kevin Davis, Volvo Parts Manager, Capital Luxury Cars

Kevin Davis

Volvo Parts Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Calabrese, Volvo Parts Specialist, Capital Luxury Cars

John Calabrese

Volvo Parts Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Herold, Parts Associate, Capital Luxury Cars

Tom Herold

Parts Associate
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin C.  Twomey, Volvo Sales and Leasing Consultant, Capital Luxury Cars

Kevin C. Twomey

Volvo Sales and Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 03, 2017

"Always a positive experience."

- Tom S.

I recently managed to hit a pothole in a road construction zone (Delamr) and picked up a sidewall puncture on a tire that was on its last 3/8" anyway. Consulted with Kevin Davis via e-mail about getting in for a new set of Michelin Pilot Super Sports for my S60-R and told him what my desired price range was, based on my reconnaissance at Tire Rack online. That was on a Saturday. He got right back to me -- from home, I presume -- and said he'd have my answers by Sunday. The following day he not only beat Tire Rack's price, but said he'd have the tires ready for mounting on Monday -- the next day! I know these are not tires that are kept in stock at the dealership, so Kevin exceeded all reasonable customer expectations by getting these special-order tires on my car on the next business day following my initial e-mail to him. This was not the first time, or even the second, that Kevin has impressed me so much with his remarkable quick turnaround time on special-order "R" parts or tires, so I'm glad to have this opportunity to send some praise his way! Five-star customer service!

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Employees Worked With

Kevin Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 06, 2017

"Sense of relief "

- Annabellion

Over the last 3 plus years I have been going to Volvo service, the mechanic that always educates and informs is Bill. He helps you understand the why, I appreciate the time and effort to do that. I always feel much better leaving then when I go in.

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Employees Worked With

Kevin Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 03, 2017

"Stranded with flat tire "

- Swissmiss

Kevin Davis provided the. best customer service ever. I had a flat tire and he came to where I was, put on my spare and took my tire to be repaired. Thanks a million!

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Employees Worked With

Kevin Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • Free Loaner Cars
  • Evening service until 8:00pm Thursdays
  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Instant Financing
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Drinks