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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,369 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,369 reviews

March 31, 2024

Timely, very friendly and very efficient. Was finished within stated time. Very nice waiting area More

by dannyrymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a timely, friendly, and efficient experience at Capital Toyota. It's always our goal to provide prompt service while maintaining a welcoming atmosphere for our valued customers. We're delighted that you found our waiting area to be very nice and that we were able to complete your service within the stated time. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Capital Toyota. We look forward to serving you again soon!

Helpful
March 22, 2024

Easy to work with good people good prices I work odd hours and they were very accommodating. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Capital Toyota, Inc. responded

We're delighted to hear that you had such a positive experience with us! It's fantastic to know that our team made it easy for you to work with us, and we're thrilled that you found our prices fair. Accommodating our customers' schedules, especially those with unconventional hours, is important to us, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!

Helpful
March 21, 2024

Awesome Svc! ! Always have a fast service and great customer service Thanks for taking care of my Toyota More

by ToyotaGirl2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words and for choosing us to take care of your Toyota! We're delighted to hear that you always receive awesome service with us, and we're glad to know that our team provides fast service and excellent customer service. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure your Toyota continues to receive top-notch care!

Helpful
March 20, 2024

They were very helpful and professional. They told me what I needed to do and explained why. Thank you. Barbara More

by Bhsorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your feedback, Barbara! We're thrilled to hear that our team was helpful, professional, and provided you with clear explanations of what needed to be done and why. Ensuring our customers understand the process and feel confident in their decisions is always our goal. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!

Helpful
March 20, 2024

Curry was great and made the buying experience pleasant. Capital is the best dealership in Chattanooga. More

by JRC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that Curry provided you with an exceptional buying experience and made the process pleasant for you. It's fantastic to know that you consider Capital the best dealership in Chattanooga. We take great pride in providing top-notch service to our customers, and your feedback reaffirms our commitment to excellence. If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We're here to help and to continue being the best dealership for you!

Helpful 1
March 20, 2024

They are always so helpful and quick to respond. I feel I can trust them More

by Brenda Domer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Woody
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Mar 20, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience with us! At Capital Toyota, providing excellent service and building trust with our customers are our top priorities. We're thrilled to hear that you found our team to be helpful and responsive, and we're honored to have earned your trust. Your satisfaction and trust mean the world to us, and we're grateful for the opportunity to serve you. If there's ever anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you every step of the way, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing Capital Toyota, and we appreciate your continued support!

Helpful
March 18, 2024

Curry took his time with us. He was friendly and worked hard to help us to get into our new car. More

by Beverly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with Curry at Capital Toyota! We're thrilled to hear that Curry provided you with excellent service, taking the time to assist you in finding the perfect new car. Friendly and dedicated service is a top priority for us, and we're glad that Curry went above and beyond to ensure your satisfaction. Your feedback is greatly appreciated, and we're delighted to have had the opportunity to help you find your new car. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you, and we value your support. Thank you for choosing Capital Toyota, and we wish you many happy adventures in your new car!

Helpful 1
March 18, 2024

Best dealership experience I have ever had Jay Patel was our salesman and was a true professional in ever way I will definitely recommend Capital and Jay to everyone More

by Lwcatmwm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Patel
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Mar 20, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your exceptional dealership experience with us, and for highlighting Jay Patel's professionalism. Providing top-notch service is our goal at Capital Toyota, and we're delighted to hear that Jay exemplified this during your visit. Your recommendation means a lot to us, and we're grateful for the opportunity to have assisted you. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you, and we value your support. Thank you for choosing Capital Toyota!

Helpful
March 18, 2024

Curry was very helpful and seems to have great integrity! Our purchase process was very streamlined and we felt no pressure to buy. I am very appreciate to now have my dream truck! More

by CFleming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with Curry and our team at Capital Toyota! We're thrilled to hear that Curry provided you with excellent assistance and exemplified great integrity throughout your purchase process. At Capital Toyota, we strive to make the car-buying experience as streamlined and pressure-free as possible, and we're delighted that you felt comfortable and satisfied with your purchase. Congratulations on finding your dream truck! We're honored to have been a part of this exciting journey with you. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you, and we appreciate your support. Thank you for choosing Capital Toyota, and we wish you many enjoyable miles ahead in your new truck!

Helpful 1
March 14, 2024

Service center is fast and friendly. I’ve been going for years with few problems. More

by sabriyahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Capital Toyota, Inc. responded

We're thrilled to hear about your positive experiences at our service center! Providing fast and friendly service is a top priority for us, and it's great to know that you've been satisfied with our performance over the years. Your continued loyalty and trust mean the world to us. Thank you for choosing Capital Toyota for your automotive needs, and for taking the time to share your feedback. If there's anything else we can do for you or if you ever have any questions or concerns, please feel free to reach out. We're here to ensure your vehicle stays in top-notch condition and to provide you with excellent service every time you visit. We appreciate your support, and we look forward to serving you for many more years to come!

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