Capitol City Buick GMC
Berlin, VT
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Buyer Beware "I sorry that you feel that way . But the way I understand you is that you have never been happy with any dealer that you ever dealt with I take it yo "I sorry that you feel that way . But the way I understand you is that you have never been happy with any dealer that you ever dealt with I take it you’re in your perfect world but at the end of the day you should look at this what we do every day and it takes a lot to put up with customers like yourself and many others that there is so many different personalities we aim to please but there is some that no matter what we do. Stress is what we try to relive the customer from by helping them make the right decision. Thanks For your in put!! Good luck". This was the email I received from the salesperson after asking him to not contact me again. Extremely insulting and in front of my family! More
Awesome experience, great vehicle, friendly people! I went to Capital City Buick / GMC because I have known one of the sales men a long time and he is the only person I trusted to work with me and give I went to Capital City Buick / GMC because I have known one of the sales men a long time and he is the only person I trusted to work with me and give me a good honest deal. He introduced me to his associate I believe his name was Paul and he was great too. Very accommodating and friendly. They worked hard to get me the vehicle I wanted at a price I could afford. When it needed some repairs and maintenance right away they worked with me on that too. I would recommend this dealership to anyone! And I hope to continue working with them in the future. More
I called this dealership and spook to a guy name Paul and asked if they dealt with a loan company called credit acceptance. Paul stated that they did do business through credit acceptance and that I should c asked if they dealt with a loan company called credit acceptance. Paul stated that they did do business through credit acceptance and that I should come down and they would help me out. I went down there and waited around for 2 hours to find out they couldn't do nothing for me. When I talked them and asked why as I am already a good customer with credit acceptance they then told me that they do not deal with credit acceptance but another program just like it. I was lured down there by Paul under false pretense thinking that they dealt with the company I asked for. I called to speak with the sales manager and he never returned my phone call. This dealership are nothing but a bunch of liars. STAY AWAY!!!!!!!! More